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Hi, I am new to this, so bare with me. I am trying to update ... RIM Desktop Software forum

  1. #1
    MiSha24318's Avatar
    MiSha24318 no está en línea Stack level 1
    Join Date
    Oct 2009

    Question Hi from MS.....need help with Blackberry software



    I am new to this, so bare with me.

    I am trying to update my Desktop Manager for my Blackberry and have ran into a problem. It says that my Roxio Media Manager can not be found as it installs. I tried to follow the steps on Blackberry's website, but it didn't seem to help. They said to go to the Hex File and delete them, which I believe I did. Still no luck.

    I have tried to uninstall the program through ADD/REMOVE programs and it won't let me b/c it says that a program is installing.

    Anyone out there that can help??

    I would appreciate it!!


  2. #2
    sooner's Avatar
    sooner no está en línea Stack Professional
    Join Date
    Aug 2008
    Download a free program called Revo Uninstaler. That will let you do a complete uninstal ofd any program and let you clean out all the files, once you have done that then re download your DTM


    iLord is DEAD!

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