Results 1 to 10 of 10

When i installed a program to my Blackberry Pearl, it(the DM or the program itself..i ... RIM Desktop Software forum

  1. #1
    icemantm's Avatar
    icemantm no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    5

    Thumbs down Help-Urgent!!

    Advertisement



    When i installed a program to my Blackberry Pearl, it(the DM or the program itself..i have no idea) wiped off some existing programs such as Languages and some other...I did not bother. But now, When i sync in some media files onto the blackberry which used to play before i installed the program (which does not work eventually), the blackberry cannot read these media files anymore? Whats wrong with the BB?When i try to open a media file- any MEDIA file...video,mp3... the BB says :
    the "*****.mp3 cannot be displayed"!!!
    Whats wrong with it??
    How do i mend this, please , help!

  2. #2
    jgirly2's Avatar
    jgirly2 no está en línea Stack level 5
    Join Date
    Jun 2007
    PIN/ID
    Ask Me!
    Posts
    1,429

    Re: Help-Urgent!!

    Have you tried a battery pull?

    Did you do a back-up on your BB? Try re-storing and start again.

    Hope this help, if not someone will be along to help.

    ~via BB (wap.pinstack.com)~

  3. #3
    icemantm's Avatar
    icemantm no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    5

    Re: Help-Urgent!!

    I tried to restore but i still does not read the media files!
    I wiped the phone...but to no avail!
    I formatted the SD card then put some media in again and tried!!
    No way, it does not work!!

  4. #4
    jgirly2's Avatar
    jgirly2 no está en línea Stack level 5
    Join Date
    Jun 2007
    PIN/ID
    Ask Me!
    Posts
    1,429

    Re: Help-Urgent!!

    Try resending your service books.

    Instead of restoring just load your OS again

    ~via BB (wap.pinstack.com)~

  5. #5
    icemantm's Avatar
    icemantm no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    5

    Re: Help-Urgent!!

    How do i reload OS?

  6. #6
    jgirly2's Avatar
    jgirly2 no está en línea Stack level 5
    Join Date
    Jun 2007
    PIN/ID
    Ask Me!
    Posts
    1,429
    Quote Originally Posted by icemantm
    How do i reload OS?
    Thru desktop manager on your pc

  7. #7
    icemantm's Avatar
    icemantm no está en línea Stack level 1
    Join Date
    Aug 2007
    Posts
    5

    Re: Help-Urgent!!

    How do i reload my OS thru the DM??
    U mean downloading the OS over again
    ANd re-installing it...on the BB
    i am doing this right now.
    do u know how to restore factory applications over the BB?
    Is there any link where i can dwl the original programs for the BB?

  8. #8
    jgirly2's Avatar
    jgirly2 no está en línea Stack level 5
    Join Date
    Jun 2007
    PIN/ID
    Ask Me!
    Posts
    1,429

    Re: Help-Urgent!!

    Quote Originally Posted by icemantm
    How do i reload my OS thru the DM??
    U mean downloading the OS over again
    ANd re-installing it...on the BB
    i am doing this right now.
    do u know how to restore factory applications over the BB?
    Is there any link where i can dwl the original programs for the BB?
    when you reload the OS it should restore the factory apps., if not try resending your service books or the next step is to call your provider
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

  9. #9
    Rcbjr's Avatar
    Rcbjr no está en línea Stack Pro
    Join Date
    May 2006
    PIN/ID
    PM - Ask
    Posts
    14,848

    Re: Help-Urgent!!

    First a question, when you say you can't see the files you downloaded to your media card, do you mean from your BB Media App, while the BB is still connected by the USB port to your PC? If so, once they're loaded, turn off Mass Storage Mode, or just disconnect.

    If that is not the case, try these links

    BlackBerry Desktop and Device Software Download Sites

    How to: OS 4.x Upgrade for your Blackberry

    Hope this helps.
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~

  10. #10
    jgirly2's Avatar
    jgirly2 no está en línea Stack level 5
    Join Date
    Jun 2007
    PIN/ID
    Ask Me!
    Posts
    1,429

    Re: Help-Urgent!!

    Quote Originally Posted by Rcbjr
    First a question, when you say you can't see the files you downloaded to your media card, do you mean from your BB Media App, while the BB is still connected by the USB port to your PC? If so, once they're loaded, turn off Mass Storage Mode, or just disconnect.

    If that is not the case, try these links

    BlackBerry Desktop and Device Software Download Sites

    How to: OS 4.x Upgrade for your Blackberry

    Hope this helps.
    Rcbjr
    ~via My BB Curve (wap.pinstack.com)~
    Thank you Rcbjr for coming along
    --------------------------------------------------------
    - j a n e l l
    Theirs more to life than cell phones...Theirs BLACKBERRY's

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •