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ok, i have been having all soft of trouble with syncing.... I have search all ... RIM Desktop Software forum

  1. #1
    danwestness's Avatar
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    HELP! Can't Sync with Outlook 2007

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    ok, i have been having all soft of trouble with syncing.... I have search all the threads and google with no luck.

    I am running DM 4.3 on a Vista system with Outlook 2007.

    At first, i was running DM 4.1 with Outlook XP and all was fine... Then i upgraded to DM 4.3 and Office 2007 and it only gave me the option to sync with ASCII or Yahoo... i decided to give Yahoo a try and used that for a while, but didn't like it.

    I found a thread saying that DM 4.2 SP2 might give me the option to sync with Outlook, so i uninstalled DM 4.3 and installed 4.2 SP2... then it wouldn't let me choose ANY options... just gave me the error "Unknown Error Reported" when Intellisync tried to start.... I uninstalled again and manually deleted all Research In Motion files and registry entries and reinstalled 4.2 SP2 with the same results....

    At this point i kind of gave up so i unstalled again and reinstalled DM 4.3 and decided to go back to syncing with Yahoo, but not Yahoo isn't even an option... only ASCII....

    All i really want is to sync with Outlook 2007 without having to downgrade back to Office XP... Can anybody help?

  2. #2
    GaryF's Avatar
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    dan

    Your set up should work. DM 4.3 supports Vista and Outlook. Where did you get your Desktop Manager? CD or Download? If you downloaded it did you uninstall 4.2 first? And did you download the multi-language version?
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  3. #3
    danwestness's Avatar
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    At first i just installed 4.3 right over 4.2... but after i ran into problems i uninstalled it all again and manually deleted all the RIM files from the PC as well as all RIM related registry entries that were left over after the uninstall... Then i installed a fresh copy of 4.3... when that didn't work i repeated and reinstalled 4.2 with no luck there either... I have even reinstalled Microsoft Office... I have installed Office XP, Office 2003 AND Office 2007, while reinstalled DM each time with no luck... i'm beginning to think i'm cursed!

  4. #4
    danwestness's Avatar
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    oh yeah.... and i downloaded 4.3 from the blackberry website... it was the multilang version

  5. #5
    danwestness's Avatar
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    ok, after spending almost 30 hours of time at my computer trying to get this stupid thing to work... i finally gave up...

    i now have the blackberry syncing with Yahoo and i installed Yahoo Sync to sync up outlook and yahoo... kind of the long way around and i get some conflicts... but whatever, it sort of works

  6. #6
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    I have exactly the same problem after installing 4.3. The only desktop applications available were wireless, ASCII and Yahoo. Running Office 2007 on Vista.

  7. #7
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  8. #8
    GaryF's Avatar
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    Interesting find Mark.

    Please post back results!
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