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  1. #1
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    Error syncing address book with Outlook 2007

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    Hi,
    I did a search but couldn't find much on this error. When I try and sync my address book with Outlook 2007 I get the error "Store ID not in current config"

    Has anyone seen this or know the workaround or fix for this?

    Thanks.

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    Re: Error syncing address book with Outlook 2007

    I haven't seen that error but have you told it that you want to use Outlook in the configure sync? It sounds like it doesn't know where the sync is supposed to go.(?)

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    Re: Error syncing address book with Outlook 2007

    Yes, everything is setup to use Outlook in the configure. I found one google hit for it, but the post doesn't have much info and the person says to search the forum which I did but found nothing - http://forums.crackberry.com/f79/sto...-2007-a-17518/

    Thanks

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    Re: Error syncing address book with Outlook 2007

    Ok then....

    Can you post the details of what you have tried and exactly what is happening (and when in the process)?

    Thanks
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    Re: Error syncing address book with Outlook 2007

    Ok, I am now getting a different error.

    This is what I tried. I did some searching on the net and read that you could delete the folder under application data/research in motion and that will reset your device manager settings. Tried that and didn't work, then I read that an uninstall/reinstall will fix it. Did that and now I get a totally different error.

    When I go to setup the Address Book settings, it goes all the way through and says Congratulations!! etc, etc... When I hit Finish to save the settings I get a Runtime Error - Folder is no longer part of the system data source or folder could not be found

    No idea what is going on now. This is getting frustrating.

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    Re: Error syncing address book with Outlook 2007

    Ok, I think I might know what is going on.

    I am only using Outlook with Outlook Connector for my Hotmail. So my contacts are being synched with my Hotmail account. Not sure if that should matter or not but that is the only thing I can think of.

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    Re: Error syncing address book with Outlook 2007

    So just to confirm you Un-installed your Desktop Manager and Re-installed it. After that did you delete any folders?

    What version of Desktop Manager are you loading and is it from a CD or download?
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    Re: Error syncing address book with Outlook 2007

    After I uninstalled and reinstalled I did not delete anything.

    I am using Desktop Manager 4.3 downloaded from Blackberry.

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    Re: Error syncing address book with Outlook 2007

    And the error occurs when you are configuring your Sync, correct? Not during a sync, correct?
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    Re: Error syncing address book with Outlook 2007

    Correct, it is happening at configuring the sync.

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    Re: Error syncing address book with Outlook 2007

    Lets go into DM>Sync>Configure Sync>Advanced

    Check your Folder Mapping settings and make sure it is pointed at the correct folders that you use for Outlook for each application you want to sync.(you can map multiple folders if needed)
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    Re: Error syncing address book with Outlook 2007

    Quote Originally Posted by GaryF View Post
    Lets go into DM>Sync>Configure Sync>Advanced

    Check your Folder Mapping settings and make sure it is pointed at the correct folders that you use for Outlook for each application you want to sync.(you can map multiple folders if needed)
    Can't do that. Advanced is greyed out as I can't configure any of the applications.

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    Re: Error syncing address book with Outlook 2007

    Noted. I guess that makes sense.....Have you tried all of the different applications and do you get the same result each time?

    When you get to the set up screen called MICROSOFT OUTLOOK OPTIONS use the pull down menu to see if you have any additional choices in the User Profile.
    Last edited by GaryF; 02-13-2008 at 02:50 PM.
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  14. #14
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    Re: Error syncing address book with Outlook 2007

    Yes, I tried each one and same thing happens unfortunately

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    Re: Error syncing address book with Outlook 2007

    Quote Originally Posted by GaryF View Post
    When you get to the set up screen called MICROSOFT OUTLOOK OPTIONS use the pull down menu to see if you have any additional choices in the User Profile.
    Note...
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