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ok heres my problem. i cant validate windows for some odd reason, activex apperas to ... RIM Desktop Software forum

  1. #1
    carwash's Avatar
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    ERROR 1720 STILL!! please help

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    ok heres my problem. i cant validate windows for some odd reason, activex apperas to be working correctly, and java is up to date.

    i am tryiing to install the BB desktop software 4.1 and keep getting the
    "error 1720. there is a problem with this wondows installer package. a script required for this install to complete could not be run. contact your support personnal or package vendor."
    PLEASE HELP ...what should i try next??


    oh and also heres a thread that helped to understand my problem but got me no where!!

    http://blackberryforums.pinstack.com...tml#post102798

  2. #2
    Rcbjr's Avatar
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    Re: ERROR 1720 STILL!! please help

    Check out this thread, Desktop installation Error 1720 for more information on this Problem.


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  3. #3
    carwash's Avatar
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    Re: ERROR 1720 STILL!! please help

    i seen that allready and i dont even have a virius program, so it aint that.
    but thank you.
    nothing i try to validate will validate.
    or i get a page from microsoft saying page not found when i try to validate.

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    Re: ERROR 1720 STILL!! please help

    Did you follow the advice for Cause 1 in that thread?
    Cause 1

    A problem occurred with the Windows® Installer package.

    Resolution

    Download and install Windows Script 5.6 for Windows 2000 and XP from the Microsoft® website then reinstall the software.
    Rcbjr.
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  5. #5
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    Re: ERROR 1720 STILL!! please help

    Try reviewing RIM article KB-03646.

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