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every time i try to do anything whether it be add or take something off ... RIM Desktop Software forum

  1. #1
    guess6556's Avatar
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    dm problem

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    every time i try to do anything whether it be add or take something off my storm it says that it has encountered a fatal error and to try again. this began before i upgrade to the .148 os. i upgraded and even uninstalled my dm and reinstalled it. it still does the same thing when i try to use the app loeader. any ideas how to fix this?
    thanks

  2. #2
    ealvnv's Avatar
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    Uninstall DM and reboot yor pc, then redonload DM and install it again, reboot your pc and try again and see if that works
    ~via smartphone mobile.pinstack.com~

  3. #3
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    "Nowhere am I so desperately needed as among a shipload of illogical Humans." (Spock)

  4. #4
    guess6556's Avatar
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    i dont see what i am supposed to see that will help me. can you help further?

  5. #5
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    Did you do a clean uninstall when you removed DM the first time? As long as you have the OS installed on your PC try uninstalling DM and running the app loader in c/program files/common files/research in motion/app loader.

  6. #6
    SVT Cobra's Avatar
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    Quote Originally Posted by guess6556 View Post
    i dont see what i am supposed to see that will help me. can you help further?
    Originally Posted by Toochief
    Dean,
    I'm still not having any luck. WHat is the best way to completely remove all backberry items from my computer and start fresh?

    SVT Cobra:
    A free program, Revo Uninstaller will take it ALL out.
    Add/remove in windows takes about 80% of it out.
    "Nowhere am I so desperately needed as among a shipload of illogical Humans." (Spock)

  7. #7
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    thank you. i am in the process of trying that out. i will keep you posted on the outcome!

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