Results 1 to 5 of 5

I'm running dm 4.6 and software ver 4.5 on the 8130 pearl. i can't seem ... RIM Desktop Software forum

  1. #1
    fox581's Avatar
    fox581 no está en línea Stack level 2
    Join Date
    Jan 2008
    Posts
    68

    Dm not backing up please help

    Advertisement



    I'm running dm 4.6 and software ver 4.5 on the 8130 pearl. i can't seem to backup my phone it randomly stops somewhere. I tried using dm 4.7 but still the same. I tried to deselect the items it stops on but it just stops on the address book and won't backup anything anybody have any ideas. I also cleared the cache on my phone too.
    ~via smartphone mobile.pinstack.com~

  2. #2
    cherrichiodo's Avatar
    cherrichiodo no está en línea PINStacked!
    Join Date
    Aug 2006
    PIN/ID
    ATA
    Posts
    17,164
    there is an entry in your address book that its not liking. do you see the entry when it errors out? remove that entry and re-backup

  3. #3
    fox581's Avatar
    fox581 no está en línea Stack level 2
    Join Date
    Jan 2008
    Posts
    68
    Quote Originally Posted by cherrichiodo View Post
    there is an entry in your address book that its not liking. do you see the entry when it errors out? remove that entry and re-backup
    I tried looking but if I don't use the advance setup it stops on password keeper options for some reason. what am I looking for?
    ~via smartphone mobile.pinstack.com~

  4. #4
    ealvnv's Avatar
    ealvnv no está en línea Stack Professional
    Join Date
    Nov 2008
    PIN/ID
    ask me
    Posts
    3,242
    Have you cleared your browser cache before starting your bacKup?
    Try that and see what happens
    ~via smartphone mobile.pinstack.com~

  5. #5
    jrhorner71's Avatar
    jrhorner71 no está en línea Stack level 4
    Join Date
    Jan 2009
    PIN/ID
    @5K
    Posts
    843
    Also try ALT+RBLD in the address book. It helps rebuild the address book and you might find some errors that way.
    ~via smartphone mobile.pinstack.com~

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •