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I have just installed Vista and then the DM 4.2.1. At first all worked well ... RIM Desktop Software forum

  1. #1
    imtdwd's Avatar
    imtdwd no está en línea Stack level 1
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    DM doesnt find Outlook File

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    I have just installed Vista and then the DM 4.2.1.

    At first all worked well - then it suddenly stopped.

    I removed and reinstalled DM - and now when I try to configure the synch settings and chose Outlook I get the message

    "the file or database name associated with microsoft outlook is missing, invalid, or points to a file of zero length"

    When I try to browse to the file - nothing happens !!

    Can anyone help

    Thanks

  2. #2
    likefre's Avatar
    likefre no está en línea Stack level 4
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    Re: DM doesnt find Outlook File

    Perform a clean unistall of desktop manager and see if it helps! BTW, welcome to the stacks!:
    http://www.blackberry.com/btsc/searc...200%2012936465

  3. #3
    imtdwd's Avatar
    imtdwd no está en línea Stack level 1
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    Re: DM doesnt find Outlook File

    Thanks for the quick reply and welcome.

    I have done this a number of times already - no success.

    I have also tried the solution offered by frigo - and set up a second profile - no luck either

  4. #4
    likefre's Avatar
    likefre no está en línea Stack level 4
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    Re: DM doesnt find Outlook File

    when you try to browse for the outlook file, what happens?

  5. #5
    imtdwd's Avatar
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    Re: DM doesnt find Outlook File

    nothing happens and the input field remains grey !!

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