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That's the problem I'm having with configuring PIM sync'ing. I've managed to migrate all the ... RIM Desktop Software forum

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    Question DM can't see MS OUTLOOK personal file

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    That's the problem I'm having with configuring PIM sync'ing.
    I've managed to migrate all the PIM data from my Palm T5 (which I sync with outlook), via PalmDesktop . That was a one-time operation, I want to establish a routine to sync the BB with outlook.
    However in the config window on my PC, I can't select a proper outlook .pst file in teh DM. In fact, the "browse" button doesn't work, the "options" filed displays only 1 profile (though I have 2).
    I use DM 4.1.08; MS outlook 2002 running on WinXP (SP2) PC and 4.0.2.35 BB (7230)

    Any suggestions? Downloads?
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    Welcome to pinstack.com. You can't sync pst files to your Blackberry. Esp if you are not on BES. If you are on BES emails sync via the Blackberry enterprise server and not direct with Outlook. Outlook syncs calendar, tasks, address book and notes. You can find info on setting up your email here:http://blackberryforums.pinstack.com...and_email.html

    You may want to contact your carrier to be sure they support Blackberry emai service. I notice you are from Poland. Great to have you here!

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    Re: DM can't see MS OUTLOOK personal file

    ~via BB (wap.pinstack.com)~

    Seems trivial, but do you have your BB plugged in and connected to DM when you are attempting these sync settings?

    DM won't allow any changes with PIM settings and syncing unless the BB is plugged in and connected.

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    Re: DM can't see MS OUTLOOK personal file

    frigo, Welcome to the Stacks, Let us know if the advice given above helps.

    Rcbjr
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    Re: DM can't see MS OUTLOOK personal file

    Hi there,
    thanks for replying so soon, really appreciate it. And your reception is really uplifting.
    1. In Poland, BB email servixce is not yet so popular amond the carriers. But it's changing.
    2. Re: Outlook.
    >>HYDN: does that mean that I can only sync my PIM data (tasks, calendar, phones, notes) via the BES? Why is it in the options of the DM then? If so, is there any other way to sync PIM data not OTA, but basically via USB? In fact, I care more about the PIM than the email.
    >>Lewis, thanks for the remark, the BB WAS, in fact, connected. I could change any other options regarding sync'ing with Lotus/ASCII?etc, all except MS Outlook. I suspect a glitch, but could be wrong.
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    frigo, Are you saying that you could set up the DM Intellisync Configuration for Lotus, but not Outlook? Sounds like it wasn't seeing Outlook on your PC. I don't know how to help you on this as mine was found immediatly. Maybe someone will come along with a solution for this, now that we know more about your problem. Once your DM sees the Outlook pst File, and you configure you PIM Sync functions, you should be able to sync your calendar, tasks, notes, and contacts.

    Hope this helps
    Rcbjr.
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    Re: DM can't see MS OUTLOOK personal file

    That was my first thought, there must be some glitch; DM does display an Outlook profile, but cannot be directed to the file: the BROWSE button doesn't work and the file path field is empty and greyed-out.
    I haven't got Lotus on my PC, so that'll have to wait.
    My point is to make Outlook central in my PIM organization: I want to be able to sync with it my Palm (which works), my Timex Datalink watch (which works too) and, finally, my BB.
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    Try closing you Palm sync feature and you timex data link syncs and the try DM set up and see what happens. There may be a conflict between them with accessing Outlook.

    Hope this helps
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    Re: DM can't see MS OUTLOOK personal file

    Thanks a million for the reply.
    Nice try but not this time. Palm Hotsync and timex sync only access the outlook file during the synchronization. I only do one sync at a time and only the BB Intellisync fails.
    I guess, I'll have to stick to periodically sync'ing BB with the Outlook manually.
    Thanks again for the support.
    But maybe some other suggestions.
    Let me recap: I just want to sync my PIM data over USB (briefly speaking).
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    Well, it was just a suggestion, I have seen reports that if the Palm Hotsync is running in the background, the BB DM won't see the outlook.pst, so provided the suggestion.

    Sorry.
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    Re: DM can't see MS OUTLOOK personal file

    The error message I get when I run "Intellisync" from the main DM window, then choose 'Configure PIM' then select Calendar, press "Choose" then select Outlook and press OK:

    The file or database associated with MS Outlook is missing, invalid or points to a file of zero length.
    Use the Browse button to locate the file or database you wish to use with this application.


    But, as I said earlier, the Browse button never works.
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    OK, I've managed to get to the solution.
    I had to create a new profile in outlook, make sure this profile syncs with DM and import all the data from the old into the new profile.
    It works as a charm now.
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    Glad you found the solution to the problem. And thanks for posting it, so that others can find it if they have a similar problem.

    Thanks Again
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    Re: DM can't see MS OUTLOOK personal file

    That's what the forums are for, right?
    Take care.
    f r i g o
    7230
    Poland

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    Re: DM can't see MS OUTLOOK personal file

    Wow, thank you so much.. I have been sruggling to find the solution to that exact problem and the new profile solved it immediately. Thank you Frigo

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