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Originally Posted by wilrig I'm getting an error code OX80040fb3 "Check Documention" when trying to ... RIM Desktop Software forum

  1. #16
    Joshua31's Avatar
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    Thumbs up Re: Determine RIM BlackBerry Desktop Software version.

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    Quote Originally Posted by wilrig View Post
    I'm getting an error code OX80040fb3 "Check Documention" when trying to synchronize my 8800 with Outlook. Has anyone else encountered this?
    hello, did you ever rectify this? I am having the same problem, any help would be appreciated.

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    Re: Determine RIM BlackBerry Desktop Software version.

    can anyone help with eror code ox 80040fb3?

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    Re: Determine RIM BlackBerry Desktop Software version.

    Quote Originally Posted by Joshua31 View Post
    can anyone help with eror code ox 80040fb3?
    Hope it helps.
    Error Encountered 0x80040FB3, Check Documentation

    Doc ID : KB14818
    Last Modified : 2007-12-17
    Document Type : Support


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    Environment

    • BlackBerry® Desktop Software 4.3
    • BlackBerry® Device Software 4.3.0
    • Microsoft® Windows® XP


    Problem

    During a wired synchronization of the BlackBerry smartphone Address Book, the following error is received:
    Error Encountered 0x80040FB3, Check Documentation


    Cause

    One or more contacts in the Address Book is missing information in the First, Last or Company Name fields.


    Resolution

    Complete the following resolution steps in the required order. When the issue has been resolved, do not perform any subsequent resolution steps.
    1. Locate the Address Book contacts that are missing information and fill in the information or remove the contact.
    2. If you cannot locate the contact that is missing information, enable advanced synchronization logging. For more information on enabling advanced synchronization logging, see KB01451.

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