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Hi all, Since I upgraded(?) from MS Office 2003 to 2007 (I am on Vista), ... RIM Desktop Software forum

  1. #1
    DFBruce's Avatar
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    Question Desktp Manager not Recognizing MS Outlook 2007

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    Hi all,

    Since I upgraded(?) from MS Office 2003 to 2007 (I am on Vista), Desktop Manager (vn 4.3.0.15) does not recognize Outlook when configuring Sync (only Outlook Express and other options).

    Tried uninstalling DM and re-installing.... no change.

    Any words of wisdom?

    Thank you.

  2. #2
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    Re: Desktp Manager not Recognizing MS Outlook 2007

    you have to have a mail profile setup with outlook 2007 before it will recognize it
    Looking for new buddies. Add me pin# 3115EE05

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    Re: Desktp Manager not Recognizing MS Outlook 2007

    if you already have a profile setup, then simply delete the profile, then re accomplish the steps to add it
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  4. #4
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    Re: Desktp Manager not Recognizing MS Outlook 2007

    What do you mean by setting up a mail profile? My Pearl recognizes Outlook 2007 and will sync the contacts, but not the calendar. I have no idea what's wrong. I'm in Windows XP with Outlook 2007 and the latest Desktop Manager (4.3). I have tried a clean install of DM with no change in status. I don't get any error messages, it just ignores any calendar entries.

    Any clue?

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