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Okay I tried looking for this before I posted but couldn't find anything and I'm ... RIM Desktop Software forum

  1. #1
    lizaly's Avatar
    lizaly no está en línea Stack level 1
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    May 2007
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    Desktop software saying no device manager?

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    Okay I tried looking for this before I posted but couldn't find anything and I'm so frustrated! I'm trying to get os 4.5 on my 8320. I wiped my bb and tried to go to app loader to load the new o.s. Whenever I click on the app loader its saying that it cannot find the device manager and cannot open it. HELP! I've tried restarted my computer uninstalling and then installing the desktop software again. i just don't know what to try next.

    Thanks!

  2. #2
    amitb101's Avatar
    amitb101 no está en línea Stack level 2
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    Your DM is 4.6?

  3. #3
    lizaly's Avatar
    lizaly no está en línea Stack level 1
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    I had 4.6 but uninstalled and reinstalled 4.2 cause I had that disc its working now just can't recognize my device when going into the app loader.

  4. #4
    lizaly's Avatar
    lizaly no está en línea Stack level 1
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    I have no idea where to go from here. I backed up my 8320 then wiped it thinking it would smoothly install the new o.s. All of the posts I see say to remove the battery when connecting to DM but can I do it with it in when upgrading? so confused...

    thanks

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