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I have re-installed dtm after following uninstall directions from forum, When clicking on icon to ... RIM Desktop Software forum

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    rsnoonan's Avatar
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    Desktop Manager will not launch

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    I have re-installed dtm after following uninstall directions from forum, When clicking on icon to launch, program flashes on screen and toolbar for about 1sec then closes. How do I get this program to start.

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    N8DBB's Avatar
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    Re: Desktop Manager will not launch

    What computer OS are you using?

    Did you do a complete clean uninstall of the DM?

  3. #3
    rsnoonan's Avatar
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    Re: Desktop Manager will not launch

    windows xp sp2, yes did a clean uninstall including registry, program folder and common folder entries for rim

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    rsnoonan's Avatar
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    Re: Desktop Manager will not launch

    Version 4.2. I had it installed for about 4 mos and it was working fine. I removed it from my start at bootup and have not been able to get it to work since. I have uninstalled and re-installed several times following the directions in the forum.

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    Re: Desktop Manager will not launch

    By chance you don't have it set to "Run Minimized" do you? Is it listed on the Windows Task Bar?

    Just a thought.
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  7. #7
    rsnoonan's Avatar
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    Re: Desktop Manager will not launch

    have not set anything, program only open for split second on screen and taskbar then closes.

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    Nytetears's Avatar
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    Re: Desktop Manager will not launch

    I too am having this problem if anyone has a fix for it. I installed Vista, didnt like it, went back to XP (formatting each time) and when I went back to XP home sp2 the desktop manager would not load. It flashes on the screen for a second then disapears. XP does see the blackberry as a potrable drive. I uninstalled the Desktop manager, including removing reg enteries and folders (after using add/remove programs). I downloaded the newest file from my carrier and its the same version 4.2 as is on my disk. Nothing seems to work. I turned off any firewalls/virus checkers I had to see if that would help also.

  9. #9
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    Re: Desktop Manager will not launch

    Greetings!

    I am new to the forum tying to figure out this exact problem! I have also done all the registry things and re-installed several times.

    Can anyone please help?

  10. #10
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    Thumbs up Re: Desktop Manager will not launch

    Try this possible fix.....

    1. Open a command prompt by clicking Start>Programs>Accessories>Command Prompt.
    2. Type the following: cd c:\program files\common files\research in motion\rimdevicemanager
    3. Press ENTER.
    4. Type the following: rimdevicemanager /regserver
    5. Press ENTER.
    6. Type the following: regsvr32 rimdevicemanagerps.dll
    7. Press ENTER.
    8. Type the following: exit
    9. Click Start>Run.
    10. Type the following: regsvr32 oleaut32.dll
    11. Click OK.
    12. Open BlackBerry Desktop Manager.
    Worked for me.

  11. #11
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    Re: Desktop Manager will not launch

    geoffc32, you're a lifesaver man. Thanks!!!

    I don't know what happened to my Desktop Manager (same problems, tried all possible uninstall-reinstall methods like everyone else = nothing) BUT YOUR FIX WORKED.

    Cheers!

  12. #12
    likefre's Avatar
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    Re: Desktop Manager will not launch

    Glad is all working for you know...let us know if you need anything else..

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    Re: Desktop Manager will not launch

    I have the same problem and tried the command prompt solution (twice), I received the confirmation prompts but still the Desktop Manager just flashes on for a second and then goes away... any other possible fixes? Am using Vista and Blackberry 7520. Many thanks.

  14. #14
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    Re: Desktop Manager will not launch

    I tried several solutions (had the same problem of program starting and going away), only thing that worked for me was uninstalling version 4.2.2 and installing 4.2.1

  15. #15
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    Re: Desktop Manager will not launch

    [FONT=Verdana, Arial]0x80070005 it gives me this error code when i do the DLL commands. What should i do?
    [/FONT]

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