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It seems I have more problems with this phone then anything. Anyways, I downloaded weatherbug ... RIM Desktop Software forum

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    brettxw's Avatar
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    Desktop Manager problem

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    It seems I have more problems with this phone then anything. Anyways, I downloaded weatherbug for blackberry from their website as I bought a subscription. I loaded desktop manager and went to Application Loader. Double clicked on "blackberry_en_us_bug.alx" and this is what I get...







    So what do I do???? I want to load this onto my phone!

  2. #2
    Bluebell Wood's Avatar
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    Re: Desktop Manager problem

    The standard answer for this problem is to make sure you have the OS (operating system) installed on your computer. This must match the OS in your device.

    I however have no problem installing apps and I do not have the OS on my computer.

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    Re: Desktop Manager problem

    So I need to have the OS that I have on my phone, also on my computer?

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    Re: Desktop Manager problem

    ~via BB (wap.pinstack.com)~

    Yes there should be a link in MTN signature for knowing how

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    Re: Desktop Manager problem

    And MTN is who?

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    Re: Desktop Manager problem

    Quote Originally Posted by brettxw View Post
    So I need to have the OS that I have on my phone, also on my computer?
    Yes. To find your OS go to options > status

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    Re: Desktop Manager problem

    Ok so I have 4.2.2.180 where can I get this OS for my computer?

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    Re: Desktop Manager problem

    Quote Originally Posted by brettxw View Post
    And MTN is who?
    I don't know either. Think he meanns there is a main thread on how to install an OS somewhere.

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    Re: Desktop Manager problem

    Quote Originally Posted by brettxw View Post
    Ok so I have 4.2.2.180 where can I get this OS for my computer?
    First off go to your carriers website they should have it somewhere. The should have a Blackberry downloads page. Who are you with?

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    Re: Desktop Manager problem

    Quote Originally Posted by brettxw View Post
    Ok so I have 4.2.2.180 where can I get this OS for my computer?
    http://blackberryforums.pinstack.com...oad_sites.html

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    Re: Desktop Manager problem

    By the way, the application you were trying to install must be compatible with your OS too. in other words it must be for 4.2.

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    Re: Desktop Manager problem

    Damn. I think its for the 4.0 OS it said. Damn! I'll try going to tmo and putting the OS on my computer. I just need the file on my computer, correct?

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    Re: Desktop Manager problem

    Yes I think that is correct, you just need the file on the PC.

    As I mentioned earlier this is the stock answer and I have had no problems installing apps without it. Really it is just for reinstalling your OS should you need to in my opinion.

    The obvious problem here is that the application you downloaded is for the wrong OS. Downloading the correct one should solve your problem.

    It is almost midnight here in the UK so I am going for my beauty's sleep.

    Good luck!

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    Re: Desktop Manager problem

    Thank you!!! It worked!!

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    Re: Desktop Manager problem

    Great!!!

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