I recently downloaded the latest version of DM and I am having trouble getting it ... RIM Desktop Software forum
desktop manager help
I recently downloaded the latest version of DM and I am having trouble getting it to recognize that my bb 8100 is connected. Whenever I plug in my blackberry it is recognized by my computer to be a mass storage device and as a removable drive but then when I open DM it says disconnected and wont let me use it. Am I doing something wrong or should I change DM version ( only problem with the last option is I am not sure whether I will be allowed to install 3rd party apps. without latest version of DM as stated in other threads I have read)
Thanks, Daniel C.
Daniel, have you tried these:
1. At the bottom of the DM where your PIN should be, click the word "None".
Make sure USB is selected, and see if DM can find your Berry.
2. A different USB port if you have one.
Tags for this Thread