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I recently downloaded the latest version of DM and I am having trouble getting it ... RIM Desktop Software forum

  1. #1
    IRDanielC's Avatar
    IRDanielC no está en línea Stack level 2
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    Post desktop manager help

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    I recently downloaded the latest version of DM and I am having trouble getting it to recognize that my bb 8100 is connected. Whenever I plug in my blackberry it is recognized by my computer to be a mass storage device and as a removable drive but then when I open DM it says disconnected and wont let me use it. Am I doing something wrong or should I change DM version ( only problem with the last option is I am not sure whether I will be allowed to install 3rd party apps. without latest version of DM as stated in other threads I have read)

    Thanks, Daniel C.

  2. #2
    ma077146's Avatar
    ma077146 no está en línea Stack level 5
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    Daniel, have you tried these:
    1. At the bottom of the DM where your PIN should be, click the word "None".
    Make sure USB is selected, and see if DM can find your Berry.

    2. A different USB port if you have one.

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