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I have the desktop manager software for my Pearl 8100 installed on my home computer ... RIM Desktop Software forum

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    katwalk's Avatar
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    Desktop Manager App Loader disappears

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    I have the desktop manager software for my Pearl 8100 installed on my home computer as well as my work computer. Both computers run XP SP2. I synchronize mainly on my work computer, but occasionally need to connect at home. However, each time I open desktop manager at home, the application loader is missing. I have to reinstall desktop manager to get the application loader back. This is every time I open DM at home. No problems at all at work. I have tried doing a complete uninstall and reinstall, but the app loader will still be missing the next time I open DM. Any ideas or suggestions? Don't know if it matters, but I use BIS, not BES (this is my personal BB). My BB OS is 4.2.1.96 (AT&T) and my DM is 4.2.2.14. Thank you!

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    Lowrider's Avatar
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    Re: Desktop Manager App Loader disappears

    B4 you un-install, is the app loader appearing in the DM folder?
    You could put a shortcut to the loader on ur desktop.
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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    katwalk's Avatar
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    Re: Desktop Manager App Loader disappears

    If it is, I can't find it. In Program Files-->Research In Motion there is a loaderlauncher.dll. In C-->Owner-->Application Data-->Blackberry Desktop and also Research In Motion, I do not see app loader. Am I looking in the right place? Will it be an exe file?
    Thanks for your help.

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    Re: Desktop Manager App Loader disappears

    It's an exe file in it's own folder, under Common files, RIM, App Loader.
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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    katwalk's Avatar
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    Re: Desktop Manager App Loader disappears

    Okay, I found it. Here's what is happening: when I close desktop manager or shut the computer down, the loader.exe file for some reason is deleted or actually just vanishes because it hasn't been showing up in the recycle bin. I reinstalled DM and copied the loader.exe file and placed the copy in a different file on my computer. I am going to try copying the loader.exe file back into the proper folder the next time I need to run DM. I don't know if this will work, but I will try it -- unless you or someone else has another idea. Thanks for your help Lowrider!

  6. #6
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    Re: Desktop Manager App Loader disappears

    That should work. Good Luck!
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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