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I just downloaded 7.1 Desktop Manager. I have a Vista Home premium laptop. After installing ... RIM Desktop Software forum

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    kikki's Avatar
    kikki no está en línea Stack level 1
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    Smile Desktop Manager 7.1 issues

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    I just downloaded 7.1 Desktop Manager. I have a Vista Home premium laptop. After installing Desktop Manager, the device options is disabled/Greyed out. What can I do to resolve this?

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    PapaMag's Avatar
    PapaMag no está en línea Stack Professional
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    I've had a few issues with anything above 6.0 when it comes to DM. Had a rough time getting it to recognize my devices. I'll see if I can find some answers though

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    Four posts in 7 years?

    Welcome back!

    I'd recommend you uninstall 7.1 and get the version you had prior to it that actually worked. Sometimes newer isn't always better.

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    Thanks. I will uninstall 7.1 and put 4.6 Desktop Manager there. When I put 4.6, My blackberry won't connect to it. Is there anything that I have to do ?

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    PapaMag's Avatar
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    try this page it will get you 6.1
    http://blackberry-desktop-software.e...berry/download
    RogerG likes this.

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  6. #6
    RogerG's Avatar
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    Quote Originally Posted by kikki View Post
    Thanks. I will uninstall 7.1 and put 4.6 Desktop Manager there. When I put 4.6, My blackberry won't connect to it. Is there anything that I have to do ?
    That's a big jump from 4.6 to 7.1 I'd definitely go with the 6.1 PapaMag linked for you. What device do you have?

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