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Hello All, I woke up this morning and restarted my computer and all kinds of ... RIM Desktop Software forum

  1. #1
    easyshot's Avatar
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    Desktop Manager 4.2/Redirector issues

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    Hello All,

    I woke up this morning and restarted my computer and all kinds of fun happened. I have a blackberry pearl using T-mo service. I don't have a BES and use redirector to access my company email. This has been working great for a couple of weeks. When I restarted my computer and redirector fired up it gave me a status message of "Not configure - please run Blackberry Desktop Manager." So I ran Blackberry Desktop Manager and the "email settings" icon is greyed out. When I click on the icon it gives me the message "Email settings are not available without an online connection to your messaging system." So at this point I have repaired the installation which did not work and then completely removed desktop manager and reinstalled. Still no dice. Same errors. Any suggestions?

    Thanks,

    Allen.

  2. #2
    mikadad's Avatar
    mikadad no está en línea Stack level 5
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    Re: Desktop Manager 4.2/Redirector issues

    you have the latest version and service pack 2? if not install that version over this one..
    Michael


  3. #3
    easyshot's Avatar
    easyshot no está en línea Stack level 1
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    Re: Desktop Manager 4.2/Redirector issues

    I have service pack 2 installed. I tried another fresh install with no luck. Still with out email. Please help.

    Allen.

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