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Installing new installation of DM on XP, getting "wizard was interupted" errors, then aborts. Help... RIM Desktop Software forum

  1. #1
    dmw7305's Avatar
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    Desktop Manager 4.1 "Wizard was interupted" errors

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    Installing new installation of DM on XP, getting "wizard was interupted" errors, then aborts.

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  2. #2
    melissaox's Avatar
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    Are you installing from a disk or a download?
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
    My Blog , My Flickr

  3. #3
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    dmw7305, Welcome to PinStack

    And what Version of DM and is it SP1 or SP2 on XP?

    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    i have solved the same issue today.

    There was incorrect uninstalling procedure.

    How to solve it:

    1) look thru Add/Remove programm list attentively
    2) find the previous DM installation (i have missed this programm in the list several times because it was without Blackberry icon)
    3) run deinstalling process
    4) probably you will required to insert the installation disk (in case your previous DM had been installed from the disk)

    it should help you
    kindly yours,
    tiro :)

  5. #5
    Rcbjr's Avatar
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    tiro, Welcome to PinStack.

    Thanks for the help. Let us know if there is anything we can do to help with your BB.

    Rcbjr
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    Dear Rcbjr,

    Many thanks for the warm words. It is real pleasure for me to be usefull for somebody

    Before i'm asking, i'm trying to find the answer with the magic button - "search" then, if i failed - i post the question.

    for the time being i'm trying to find out the difference between Enterprice and Сonsumer edition for BB 8700g from t-mobile. So, if i will not able to find it i will ask your help.

    THANKS again
    tiro

  7. #7
    Rcbjr's Avatar
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    The difference is that if you need access to a corporate BES or I assume a Hosted BES, you will need the Enterprise Edition. If you just want to use the BIS then you don't need the Enterprise edition, the consumer edition will work fine. This information is provide only from what I have read as I don't use TMO. But that is the way Cingular works.

    hope this helps
    Rcbjr.
    You Ask, We Will Answer
    Can’t Install theme via DM?No Additional Apps Found for Your Device
    Links to Usefull KB Articles

  8. #8
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    Re: Desktop Manager 4.1 "Wizard was interupted" errors

    Rcbjr, thanks a lot! there are few additional questions but i wolud prefer to ask them in the separate topic in order to do not disturb dmw7305 each time when we post some messages inconnected to original items of this thread.
    kind regards,
    tiro
    kindly yours,
    tiro :)

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