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I just spent a very frustrating 2 1/2 hours on the phone with RIM. I ... RIM Desktop Software forum

  1. #1
    traveler23's Avatar
    traveler23 no está en línea Stack level 1
    Join Date
    Dec 2006

    Desktop Manager 4.1, 4.2 & Organizer 6.0


    I just spent a very frustrating 2 1/2 hours on the phone with RIM. I was working with Desktop Manager 4.2 and found that syncing my Blackberry Pearl cause calender entried in Lotus Organizer 6.0 to disappear. I eventually read that 4.2 doesn't support 6.0, only 6.1. So we uninstalled Desktop Manager 4.2 and installed v4.1 which supports Lotus 6.0 but v4.1 couldn't find my blackberry and I was told that my pearl (OS 4.2) wouldn't work with desktop manager v4.1. So my choices are either - reinstall 4.2 and don't sync calendar or go buy organizer 6.1. This seems like a waste of money since he also told me that the new Desktop Manager 4.3 will not support Organizer at all. URGH! Sorry if I sound super frustrated.....I am!

    So here are my questions...
    1. Is there any way to get v4.2 to properly work with Orgnanizer 6.0?

    2. If not, is there any way to get my Blackberry Pearl to work with Desktop Manager v4.1?

    3. Am I the only person experiencing this problem!!?!??!?!

  2. #2
    cp6169's Avatar
    cp6169 no está en línea Device Pro
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    Mar 2006

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