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I have a question I was using desktop manager 4.1.1.9 and then I upgraded my ... RIM Desktop Software forum

  1. #1
    NickB2005's Avatar
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    Desktop Manager

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    I have a question I was using desktop manager 4.1.1.9 and then I upgraded my BB to OS 4.2 and I tried downloading the new desktop software, but it isn't working. It gets to WinZip self-extractor and then nothing happens?

    Can anyone help me?

  2. #2
    cherrichiodo's Avatar
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    Re: Desktop Manager

    Nick, where are you getting the download from?

    are you getting any type of error?

  3. #3
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    Re: Desktop Manager

    I think I got everything under control now.

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    NickB2005's Avatar
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    Re: Desktop Manager

    ok actually it still isn't working. I download and installed a zip file that was for an 4.2 OS on my 8700e and I just upgraded to desktop manager 4.2 as well. When I hit add the alx it doesn't allow me to add the cod file. When I put it on my phone and I click themes to go activate it there's no activate button?? What do I do?

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    cherrichiodo's Avatar
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    Re: Desktop Manager

    ok...

    so, tell me what OS is on your device right now
    options/about -- third line down

    you won't 'see' the cod file, as it is hidden. the only file you will see is the alx file.

    do you see the theme under options/advanced options/applications?

  6. #6
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    Re: Desktop Manager

    Cherri to the rescue!

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    NickB2005's Avatar
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    Re: Desktop Manager

    Quote Originally Posted by cherrichiodo View Post
    ok...

    so, tell me what OS is on your device right now
    options/about -- third line down

    you won't 'see' the cod file, as it is hidden. the only file you will see is the alx file.

    do you see the theme under options/advanced options/applications?
    The OS on my phone is 4.2.1.106

    Yes the .alx file is under the applications part of it.

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    cherrichiodo's Avatar
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    Re: Desktop Manager

    have you done a soft reset/battery pull?

  9. #9
    NickB2005's Avatar
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    Re: Desktop Manager

    Yeah I just did that, but what do I do now. The theme is still on there, but nothing to "activate" under the theme that I want too.

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    cherrichiodo's Avatar
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    Re: Desktop Manager

    have you tried any other themes? just in case this one isn't exported correctly?

    i, personally, haven't tested ANY of my 87xx 4.2 themes on an 8703, so i am not 100% sure they will work...

  11. #11
    NickB2005's Avatar
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    Re: Desktop Manager

    Yes I have tried another one as well and it didn't work.

  12. #12
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    Re: Desktop Manager

    im not really sure Nick...

    i can try and export a theme, and send it to you and see if it works...

    have you tried any of the ones i put in the 8700 4.2 thread?

  13. #13
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    Re: Desktop Manager

    What theme are you trying to use? Some of the themes, mostly Today themes, do not work on the 8703e with 4.2

    If anyone can find a way to make them work on that OS, I too would greatly appreciate it.

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