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I can not get desktop manager to load on to my laptop gets all the ... RIM Desktop Software forum

  1. #1
    tonywheel's Avatar
    tonywheel no está en línea Stack level 1
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    Question Desktop manager

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    I can not get desktop manager to load on to my laptop gets all the way to the end and then it says did not change anything can install later can someone help ?

    Tony

  2. #2
    MStrawder's Avatar
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    What version of Windows are you running? Thinking it may be an administrator rights problem. Also, are you installing DM from the supplied CD or downloaded from RIM. If it's the CD, I would download the newest version from RIM and give it a go.
    "Our greatest fear is not that we are inadequate, but that we are powerful beyond measure" ~ Marianne Williamson
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  3. #3
    tonywheel's Avatar
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    I AM RUNNING WINDOWS XP PRO AND i AM USING THE CD THAT CAME WITH THE PHONE

  4. #4
    tonywheel's Avatar
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    OH i HAVE DONE THAT TOO

  5. #5
    RogerG's Avatar
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    There's a thread in the Technical Support Blog link in my signature that describes how to do a complete uninstall of Desktop Manager, which I would try before attempting another download of DM.

    You might also want to consider downloading the Windows Installer Cleanup Utility to clean up any remnants of prior RIM installations.

    Here is a description of what the utility does for you. The download link is also within this description.

  6. #6
    tonywheel's Avatar
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    I finally got it to work and now I can download themes to my bold thank alot can not thank you enough

    Tony

  7. #7
    RogerG's Avatar
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    Good deal, Tony! Glad you got it to work.

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