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My brother recently deleted the username / account on the computer which had the desktop ... RIM Desktop Software forum

  1. #1
    sylee's Avatar
    sylee no está en línea Stack level 1
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    can't open DM

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    My brother recently deleted the username / account on the computer which had the desktop manager.
    when i try to delete it from the add / remove so i can re-install it it wouldn't allow it.
    i get an error messaging saying "This action is only valid for products that are currently installed"
    the folder for the blackberry "research in motion" in the program files has been deleted manually as well (by my brother)

    is there a way that i can get rid of this so i can re-install the DM so i can have use for it?

    i have already tried to download a previous version of the DM but that wouldn't work either.

    it says its been interrupted etc.

    HELP

  2. #2
    chuckymafia's Avatar
    chuckymafia no está en línea Stack level 2
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    Well it seems that you may need a little bit more than that. It has to do with a fix that I call re-installing the same version you are trying to delete. This will give you the option to fix or re-install or remove. Try that

  3. #3
    sylee's Avatar
    sylee no está en línea Stack level 1
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    nope, it just said it was interrupted

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