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Hi all, I am getting the following error when i start up DM. I am ... RIM Desktop Software forum

  1. #1
    Loudogz74's Avatar
    Loudogz74 no está en línea Stack level 1
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    Thumbs down Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

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    Hi all,
    I am getting the following error when i start up DM. I am using DM version 4.1.0.8 and my BB is a 7130e version 4.1.0.318. I was able to get it to work once when i first downloaded it. But now i can not get it to load any new apps. Any help will be greatly appriciated. Please see image below for error message.
    Thanks
    Lou

  2. #2
    jdellasala's Avatar
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    Do a full Uninstall of Desktop Manager - see this post: http://blackberryforums.pinstack.com...p_manager.html

    Now download and install Desktop Manager 4.2 SP2 without media manager.
    .
    JerryD

  3. #3
    Loudogz74's Avatar
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    Thank you sir, i will try it now.

  4. #4
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    It seems to be happening again, it worked once and then i get the same error.... any ideas?

  5. #5
    jdellasala's Avatar
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    The only other thing I would try is to delete all USB connections on your computer. Start Device Manager, and from the menu select View --> Show Hidden Devices. Then expand the USB branch and Right Click on each one and select Uninstall. Reboot when done. Existing USB devices should reinstall automatically on reboot, as should the BlackBerry when connected. If it doesn't, use the Modify option from Add/Remove Programs --> BlackBerry Desktop Manager. Rerunning that should reinstall the drivers.
    .
    JerryD

  6. #6
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    Thanks Jerry,
    I will try that tonight and see what happens. I'll let you know.

    Lou

  7. #7
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    Re: Can't get DM 4.1.0.8 to work properly with my 7130e version 4.1.0.318.

    Hi Jerry,
    It didnt work. I still am getting the same error. Oh well....i dont know what to do with this thing anymore. Thanks for all your help.
    Lou
    Last edited by Loudogz74; 07-24-2007 at 08:14 PM.

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