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In the application wizzard I get a message that the necessary software is not loaded ... RIM Desktop Software forum

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    marvingo's Avatar
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    Can't add new applications

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    In the application wizzard I get a message that the necessary software is not loaded for the device. I'm using a new Pearl and have just loaded the softwre from the disk and upgraded the Deskto Manager. T-Mobile doesn't seem to be able to help. Any ideas?

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    ljbyar's Avatar
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    Re: Can't add new applications

    Are you trying to add a third-party program?

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    Re: Can't add new applications

    marvingo, Welcome to PinStack.

    I assume that you have only installed the Desktop Manager program on your PC, and Haven't yet installed the Current Blackberry Handheld OS. You get this indidcation until you download and install the OS on to your PC.

    Check out the revelavant links on the BB FAQ & Guides page for where to get the latest OS for your carrier/device and how to update it. The specific ones you will want are Blackberry OS Software links (by carrier) and How to: OS 4.x Upgrade for your Blackberry.
    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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