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I just had to re-image my PC. Now BlackBerry won't "connect" to Desktop to sync ... RIM Desktop Software forum

  1. #1
    rdlarsen's Avatar
    rdlarsen no está en línea Stack level 1
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    BlackBerry Desktop Connection

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    I just had to re-image my PC. Now BlackBerry won't "connect" to Desktop to sync between PC & BB. Their is a connection between BB and PC (a drive letter is assigned and I can open it). When I plug the USB cable into BB I get a message "USB charging current is not sufficient. Verify that your handheld is connected to a powered USB charging source and that the proper USB drive is installed."

    What am I missing?

  2. #2
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Try rebooting your PC to see if that fixes the problem.

    You might need to uninstall DM and then reinstall it with a newer version which you can get here.

  3. #3
    rdlarsen's Avatar
    rdlarsen no está en línea Stack level 1
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    Have already rebooted PC and BlackBerry. Deleted DM and re-installed with the most current version and still have problem.

  4. #4
    RogerG's Avatar
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    There should be an option on the RIM site to download just the USB drivers. Try doing that and see what happens.

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