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Now this is odd... A few weeks ago I installed the Blackberry Desktop Manager and ... RIM Desktop Software forum

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    stmcgill's Avatar
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    BB Desktop Software Kills My Internet?

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    Now this is odd... A few weeks ago I installed the Blackberry Desktop Manager and a day or so later my internet connection kept dropping every 30 minutes or so. Not for one minute did I suspect the software.

    My Vista PC is wired to a wireless router and when the internet connection dropped (usually resolving host) my wife's PC could still connect wirelessly to the internet, so it is not the router. We did various tests and could find no issue with the network card, router or PC.

    In the end I decided to format my hard drive and start again. As I started to install my old apps (Outlook, ftp etc.) everything was fine for 10 hours. I then installed Blackberry Desktop Manager and the issue started straight away! AAAARGH!

    Any ideas greatly appreciated?
    Shaun McGill
    www.pda-247.com
    Blackberry, Symbian, iPhone, Windows Mobile, Android etc. etc.
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    are u installing directly from the disc or are u downloading the latest version from the internet?

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    latest version
    Shaun McGill
    www.pda-247.com
    Blackberry, Symbian, iPhone, Windows Mobile, Android etc. etc.
    PIN: 2104EBA8

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    is it cutting connection when u sync your phone or just having the app on?

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    It seems to happen as soon as it is installed. I lost the connection straight after installing it with no phone connected.
    Shaun McGill
    www.pda-247.com
    Blackberry, Symbian, iPhone, Windows Mobile, Android etc. etc.
    PIN: 2104EBA8

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    sounds like the drivers for ur network card and bdm are conflicting in some way
    suggestion: download bdm v4.5

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    suggestion: download bdm v4.5 after install is complete go to your start menu, search, type in "msconfig", look for bdm program uncheck, click apply, your pc should promt you for a restart do so, when it comes back up a config screen will pop-up, click "don't show this again", then see if u still have a connection problem

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    Thanks for the suggestions- will give them a go and report back
    Shaun McGill
    www.pda-247.com
    Blackberry, Symbian, iPhone, Windows Mobile, Android etc. etc.
    PIN: 2104EBA8

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