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Basically when I try and back up my AT&T 8110 it stops at the profiles ... RIM Desktop Software forum

  1. #1
    Trottsky's Avatar
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    Backup error when it gets to 'profiles'

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    Basically when I try and back up my AT&T 8110 it stops at the profiles part and says' Error backing up files.'

    It's never done this before and I'm pretty lost.

    Can anyone offer advice.

    I installed the WSJ app today, if that has anything to do with it.

  2. #2
    Lavagirl's Avatar
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    I've had this happen before, and I went into my profiles and reset them.
    Just switch them around and switch them back and save.
    Can't remember exactly what I switched, but I do remember it worked.

    Also, prior to this do a selective backup in DM and don't include Profiles
    so you can at least backup your device in the event of any problems.

    Once you do the first step above, try a complete backup again and see if it changes anything.

  3. #3
    Trottsky's Avatar
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    I have no idea what I did, but when I saved it to the desktop it worked fine.

    Thank you for you help though.
    Last edited by Trottsky; 09-17-2008 at 09:29 PM.

  4. #4
    misterrx's Avatar
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    I am having the exact same problems.

    How do I change around profiles? What profiles??

    Please help

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