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Each time I want to install a new application on my Curve, I open my ... RIM Desktop Software forum

  1. #1
    potthoff's Avatar
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    Application Loader Disappears

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    Each time I want to install a new application on my Curve, I open my Desktop Mgr. and the Application Loader is missing.

    I've tried uninstalling and reinstalling; then the App Loader comes back for one session. Later when I try to use it again, it's missing.

    Really frustrating. Is there something I'm doing wrong???

    Lis

  2. #2
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    Re: Application Loader Disappears

    Try dumping the Desktop Mgr. and reinstalling it. Are you using Desktop Mgr 4.3?




  3. #3
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    Re: Application Loader Disappears

    Yeah, that's what I'm using (4.3). I've already uninstalled it and reinstalled it. Worked fine for one App Load and the next time I opened it, it disappeared. ??? The other options are still there. ???

    Lis

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    Re: Application Loader Disappears

    After you uninstall it make sure you delete the "Apploader" folder in C:\Program Files\Common Files\Research In Motion. Once that is done try reinstalling DTM.

  5. #5
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    Re: Application Loader Disappears

    Thanks Mark! I'll try that. So I assume that the uninstall doesn't remove the RIM Program Files at all?
    Lis (not dead, but Berried)
    Music is feelings unspoken.

  6. #6
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    Re: Application Loader Disappears

    Its hard to say. It should but I have seen it leave files behind before so just double check after the uninstall and see if that folder is still left there or not.

  7. #7
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    Re: Application Loader Disappears

    Mark,

    I uninstalled and then deleted the App Loader folder, reinstalled and the App Loader was available. Now that I've closed and reopened the application, the App Loader is missing again. ??????

    It will be quite a pain to have to uninstall/reinstall every time I want to d/l via the PC, eh ?

    Anyone else experience this???

    Thanks, Lis
    Lis (not dead, but Berried)
    Music is feelings unspoken.

  8. #8
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    Re: Application Loader Disappears

    potthoff

    Did you install desktop manager from a CD or a download?
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  9. #9
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    Re: Application Loader Disappears

    I downloaded it from the Blackberry site, not the CD.
    Lis (not dead, but Berried)
    Music is feelings unspoken.

  10. #10
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    Re: Application Loader Disappears

    Bizzare. Are you running Vista or XP? 32 or 64?
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  11. #11
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    Re: Application Loader Disappears

    I'm running XP. I think I read somewhere that someones Spyware app was removing the Loader.exe file. ??? I use Spybot for spyware. I'm going to try to remove Spybot and see if that fixes the problem.
    Lis (not dead, but Berried)
    Music is feelings unspoken.

  12. #12
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    Re: Application Loader Disappears

    Here is a workaround (beats the reinstall idea )

    1. Start Microsoft® Windows Explorer.
    2. Go to the Application Loader default installation location found in:

      C:\Program Files\Common Files\Research In Motion\AppLoader.
    3. Double-click Loader.exe.
    Post back if this works....
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  13. #13
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    Re: Application Loader Disappears

    Gary,

    Thanks for all of your help. I tried everything you suggested and it would still disappear. So I uninstalled Spybot and now everything is fine. The Loader.exe remains.

    Thanks again!!!!!
    Lis
    Lis (not dead, but Berried)
    Music is feelings unspoken.

  14. #14
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    Re: Application Loader Disappears

    Thanks for the update!
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