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I just downloaded 4.2 to my pc. When i boosted up the applications loader, it ... RIM Desktop Software forum

  1. #1
    jrees07's Avatar
    jrees07 no está en línea Stack level 2
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    4.2 prompted me to downgrade my device software???

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    I just downloaded 4.2 to my pc. When i boosted up the applications loader, it said software on my phone needed to be downgraded and wouldnt let me continue without changing. so it downgraded all the stuff on my phone to 4.0 even tho i was using 4.2 desktop... now i dont have pics that came with my phone, etc. HELP!!

    jrees

  2. #2
    Lewis's Avatar
    Lewis no está en línea Stack level 5
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    Re: 4.2 prompted me to downgrade my device software???

    ~via BB (wap.pinstack.com)~

    Desktop Manager and Handheld OS are completely unrelated.

    You may have installed DM 4.2, but the OS package you have installed is obviously 4.0.

    You will need to go to your carrier's site and get the current OS for your device. Install that, then plug in your BlackBerry and you will be prompted to "upgrade" your handheld software.

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