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I have just tried to install 4.2, no matter which icon within the new interface ... RIM Desktop Software forum

  1. #1
    nrgi's Avatar
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    4.2 crash ?

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    I have just tried to install 4.2, no matter which icon within the new interface I select, I get an almost immediate C++ crash program. I uninstalled & reinstalled on my PC and end up with the same problem.
    Any ideas !!!!

  2. #2
    hayden's Avatar
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    Re: 4.2 crash ?

    Welcome to posting Great to have you.
    Can you paste the exact error code(s). Also the specs and OS details of your PC.

    Thanks

  3. #3
    nrgi's Avatar
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    Re: 4.2 crash ?

    Quote Originally Posted by hayden
    Welcome to posting Great to have you.
    Can you paste the exact error code(s). Also the specs and OS details of your PC.

    Thanks
    Hi see attached screen shot, its a loan 8100 from vodafone brand new out of the box, uninstalled old desktop SW before installing 4.2. Im running XP pro SP2 ? all crtical updates applied ?
    Attached Images Attached Images
    Last edited by nrgi; 10-17-2006 at 12:07 PM.

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    Rcbjr's Avatar
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    Re: 4.2 crash ?

    nrgi, Welcome to PinStack.

    As Hayden implied, we do need more information about your PC to help sort this out.

    Rcbjr.
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