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somehow 4.2.2 did not install properly for me. when the xp computer boots, it tries ... RIM Desktop Software forum

  1. #1
    irv6744's Avatar
    irv6744 no está en línea Stack level 1
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    4.2.2 installation problem

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    somehow 4.2.2 did not install properly for me.
    when the xp computer boots, it tries multiple times to finish the installation for roxio media mananger but fails because of no certificate found.
    i cannot uninstall the software since i get an error 1500 that another installation has not yet completed.
    any ideas.
    thanks.

  2. #2
    iron07's Avatar
    iron07 no está en línea Stack level 4
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    Re: 4.2.2 installation problem

    try installing again and uncheck media manager. also do you have nero or anything else like nero installed if i rember wright i had problems when i tryed installing roxio products if nero was installed to. also you could try and do a restore on xp.

  3. #3
    irv6744's Avatar
    irv6744 no está en línea Stack level 1
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    Re: 4.2.2 installation problem

    i can't re-install since i get the error 1500 that another installation has not completed.
    i think i need to do a registry level deletion of all the rim stuff and then maybe i can reinstall.

  4. #4
    nyydynasty's Avatar
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    Re: 4.2.2 installation problem

    download this utility made by microsoft:
    http://download.microsoft.com/downlo...bd/msicuu2.exe

    run it and uninstall the desktop software. This utility doesnt actually 'uninstall' applications but it will trick the computer into thinking that the software is not installed yet. so when you go to reinstall it, it will run as if it were the first time.

    good luck. hope that helps.
    www.iamletired.com
    ...come one, come all....

  5. #5
    djaar's Avatar
    djaar no está en línea Stack level 1
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    Re: 4.2.2 installation problem

    I wish I could but I can't even install it since I get the "error 1500"...

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