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ok, I just spent a day trying to get my right desktop manager to work, ... Smartphone News forum

  1. #346
    DSchnell's Avatar
    DSchnell no está en línea Stack level 1
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    ok, I just spent a day trying to get my right desktop manager to work, finally bypassed Verizon and downloaded the BB version 4.3.
    I did change it to BIS on email settings, also change my phone options to not try to sync up.
    I am still having the same problem tho. Some emails I send go through fine, others will not send, and I get the RIM message sent to my phone. It has quit sending it to my work email address, so I know it isn't trying to sync.
    What's odd is it is only certain email addresses. And it isn't the email provider, because I can email to my home email address, but not my son's or my wife's which is all comcast.
    Anybody have anymore ideas?

  2. #347
    hodgemoto's Avatar
    hodgemoto no está en línea Stack level 1
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    Thanks for posting that email moses

  3. #348
    Toby1's Avatar
    Toby1 no está en línea Stack level 1
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    Newbie Here

    Tried installing vlingo can't get past step 4. How can i uninstall this app and return my side key to voice dailing default?

    Thanks for any replies

  4. #349
    thedarsts's Avatar
    thedarsts no está en línea Stack level 1
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    Works on my Pearl on Sprint.

    Thanks!

  5. #350
    Justyn's Avatar
    Justyn no está en línea Stack level 6
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    ~via BB (wap.pinstack.com)~

    I don't understand any of this. I'm reading people with different blackberrys, carriers, operating systems, wifi or bis, all getting this thing to work. So it can't be anything with the application itself that 90% of us can't get this to work, right?

    Is anybody from Vlingo reading this thread at all that can provide some feedback or solutions?

  6. #351
    frijolito's Avatar
    frijolito no está en línea Stack level 3
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    Got myne past stage 4 by turning on the Wifi and connecting to an AP, I'm gonna test it now to see if it still works after WiFi is turned off.
    International numptee & Connoisseur of Stella Artois

  7. #352
    frijolito's Avatar
    frijolito no está en línea Stack level 3
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    If I can get of this frikking conference call, what awkward timing!
    International numptee & Connoisseur of Stella Artois

  8. #353
    trey0077's Avatar
    trey0077 no está en línea Stack level 1
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    Reply from Vlingo

    This is an email that I received from Vlingo support today:

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67698689 67698691 67698693;} @list l0:level1 {mso-level-number-format:bullet; mso-level-text:-; mso-level-tab-stop:none; mso-level-number-position:left; text-indent:-.25in; font-family:"Calibri","sans-serif"; mso-fareast-font-family:Calibri; mso-bidi-font-family:"Times New Roman";} @list l0:level2 {mso-level-tab-stop:1.0in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level3 {mso-level-tab-stop:1.5in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level4 {mso-level-tab-stop:2.0in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level5 {mso-level-tab-stop:2.5in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level6 {mso-level-tab-stop:3.0in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level7 {mso-level-tab-stop:3.5in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level8 {mso-level-tab-stop:4.0in; mso-level-number-position:left; text-indent:-.25in;} @list l0:level9 {mso-level-tab-stop:4.5in; mso-level-number-position:left; text-indent:-.25in;} ol {margin-bottom:0in;} ul {margin-bottom:0in;} --> </style><!--[if gte mso 10]> <style> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} </style> <![endif]--> Hi, folks,
    <o> </o>
    You are receiving this email because you recently contacted vlingo support with connection or timeout issues. Our engineering team is actively looking into this problem. Researching this issue is a time-consuming process, and unfortunately we do not yet have a solution for you. In the meantime, we wanted to share with you what we know at this point, and let you know that addressing the connection issue is a high priority for us.
    <o> </o>
    A few important pieces of information:<o></o>
    <o> </o>
    <!--[if !supportLists]-->-<!--[endif]-->The connection issue appears to be quite prevalent among Pearl (8100) and Curve (8320) BlackBerry devices on the T-Mobile network. However, we are aware that there are devices that do not fall into these categories that are experiencing connection issues. Likewise, there are T-Mobile 8100 and 8320 users who are successfully using vlingo.
    <!--[if !supportLists]-->-<!--[endif]-->Some users who cannot get vlingo to work over the mobile network do have success over WiFi. We know that this is not a permanent solution, but if you have WiFi, try turning it on. We are working to address the issue with the mobile network connection, but in the meantime, you may be able to use vlingo over WiFi.
    <!--[if !supportLists]-->-<!--[endif]-->A few users we have heard from do not have data plans. Vlingo is network-based; you do need to have a data plan in order to use the software.
    <o> </o>
    Answers to some frequently asked questions:<o></o>
    <o> </o>
    <!--[if !supportLists]-->-<!--[endif]-->Do you support T-Mobile? Yes, we do! We realize that some T-Mobile users are experiencing connection issues. We are actively working to resolve the issues so that those T-Mobile users who are currently unable to use the product can get up and running.
    <!--[if !supportLists]-->-<!--[endif]-->Do you support OS 4.5? We do not yet support OS 4.5; we do plan to support it shortly after 4.5 is released. However, many users are successfully using the product with OS 4.5. If you are using OS 4.5 and having connection problems, bear in mind that the problems you are experiencing may be unrelated to your operating system. Although we will not explicitly test our fixes on OS 4.5 until 4.5 is publicly available, fixes we release for these connection problems may resolve your issues as well.
    <!--[if !supportLists]-->-<!--[endif]-->Do you support users outside of the US? vlingo 1.0 is focused on the US market. However, we do have English-speaking users up and running in over 25 countries! As with OS 4.5, if you are an international user, the problems you are experiencing may be unrelated to your carrier or location and may be resolved by fixes we release.
    <o> </o>
    We wish we had more complete answers for you at this point, but troubleshooting this issue and providing a robust solution for it is taking time. Rest assured that we are continuing to work hard on getting you up and running, and will keep you posted on our progress. We will send emails as we have substantive progress to report.
    <o> </o>
    Thank you again for your interest in vlingo! We hope to be in touch soon with more information. You do not need to respond to this message; we will email you as we have more news or questions.
    <o> </o>
    Best,
    <o> </o>
    vlingo Support

  9. #354
    frijolito's Avatar
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    Quote Originally Posted by frijolito View Post
    Got myne past stage 4 by turning on the Wifi and connecting to an AP, I'm gonna test it now to see if it still works after WiFi is turned off.
    The answer is no just using EDGE it sits there for ages thinking about it, but not doing anything, only seems to like the WiFi being on on the 8320 4.5.42 For me. when the WiFi is on, it works great.

    Russ.
    International numptee & Connoisseur of Stella Artois

  10. #355
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    Quote Originally Posted by frijolito View Post
    The answer is no just using EDGE it sits there for ages thinking about it, but not doing anything, only seems to like the WiFi being on on the 8320 4.5.42 For me. when the WiFi is on, it works great.

    Russ.
    Mine is behaving the same way (yes on WiFi, no on EDGE) and from reading above that is common and they are working on it...

    8320
    TMO
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    BlackBerry® Certified Support Specialist
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  11. #356
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    Dilema

    Hi all
    More problems!!!I set the desktop manager on my desktop run application loader and it only recognises the .alx and not the .COD and it says "no additional application deisigned for your device were found".Can someone help me?
    Thanks in advance Greg
    <!-- / message -->

  12. #357
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    cbeslash no está en línea Stack level 4
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    Quote Originally Posted by Toby1 View Post
    Newbie Here

    Tried installing vlingo can't get past step 4. How can i uninstall this app and return my side key to voice dailing default?

    Thanks for any replies
    You can just go to option/advanced/applications scroll down to vlingo and hit menu key and delete it. You can also go to options scree/keyboard enter scroll down and change your left or ride side key back to what it is.

    Quote Originally Posted by Justyn View Post
    ~via BB (wap.pinstack.com)~

    I don't understand any of this. I'm reading people with different blackberrys, carriers, operating systems, wifi or bis, all getting this thing to work. So it can't be anything with the application itself that 90% of us can't get this to work, right?

    Is anybody from Vlingo reading this thread at all that can provide some feedback or solutions?
    Ther was a post about 7 or so pages back from Vlingo basicly said there are working on the known issues. They also are sending e-mails out to people who sent problems back to them.

    We just need to be patient. This also is a free app. its not like we all spent money on this thing, i am sure it will get worked out in due time.

  13. #358
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    Quote Originally Posted by gregshk View Post
    Hi all
    More problems!!!I set the desktop manager on my desktop run application loader and it only recognises the .alx and not the .COD and it says "no additional application deisigned for your device were found".Can someone help me?
    Thanks in advance Greg
    <!-- / message -->
    Greg,

    As I recall you posted that you did not have a internet / data plan. This application will not work for you if you do not....

    In answer to your question, the alx file is the correct file for Desktop Manager to read, and if you get the no additional apps message you need to install your Device Operating System on your PC.
    BlackBerry® Certified Support Specialist
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  14. #359
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    it's pretty cool, I get busy network very often when trying to do anything, like it's having a hard time negotiating with the BES. I have the connection set on proxied, and it's better than when it was on 'auto' but still having this problem. pretty cool though......
    - berrythemes . com -

  15. #360
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    Quote Originally Posted by GaryF View Post
    Greg,

    As I recall you posted that you did not have a internet / data plan. This application will not work for you if you do not....

    In answer to your question, the alx file is the correct file for Desktop Manager to read, and if you get the no additional apps message you need to install your Device Operating System on your PC.
    Hi GaryF
    Thanks for your help your right I do not have the internet but I do have a email plan and I can send a pin to another BB is this not suffiecient?
    I don't understand the idea of installing the device operating system on my PC what exsactly is the purpose of this and how do I go about it.
    Thank again for your help much appreicated-Greg

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