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Hello everyone. My phone was working fine all day but all of a sudden I ... Smartphone News forum

  1. #1
    bustinstugot's Avatar
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    Question BIS outage Confirmed!

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    Hello everyone.

    My phone was working fine all day but all of a sudden I stopped receiving my messages.
    I tried a battery pull and still nothing. I then went on the BB browswer sent myself the services books and that didn't even go through. Went on the Tmobile website and sent the service books through the site and that also didn't go through! I dunno what else to do!!!

  2. #2
    GaryF's Avatar
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    Re: Not Receiving E mail!!! Please help!!!

    ~via BB (wap.pinstack.com)~you might try deleting the account and then adding it back. Also go inyo host routing table and hit menu and register.

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    Re: Not Receiving E mail!!! Please help!!!

    Before you do that. What software are you running and what device are you using.
    And are you on a bes and bis or just the bis.
    That happened to me once go to options>advanced>host routing table. And scroll to any one of the listings press menu and register. After you get the message that you have been reregistered go to set up internet email and resend the service books and that should do the trick. ~via BB (wap.pinstack.com)~

  4. #4
    walds11's Avatar
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    Re: Not Receiving E mail!!! Please help!!!

    I am not recieving email either. From reading blackberryforums.com, looks like there is an issue or outage.

    I resent service books, but they are not hitting my device.

  5. #5
    dts51's Avatar
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    Re: Not Receiving E mail!!! Please help!!!

    I'm not either. As of this morning.

  6. #6
    HyperM3's Avatar
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    Re: Not Receiving E mail!!! Please help!!!

    I was just about to post this on the curve forum but found this right here. Im also not getting my emails. Im on AT&T if that matters.

  7. #7
    bustinstugot's Avatar
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    Re: Not Receiving E mail!!! Please help!!!

    I guess I'm not the only one having this problem. My gf has tmobile and she is also having this problem. I had already reregistered my blackberry going in to the hosting routing table. I get the mail saying my device is registered but thats it. Tried service books again and its just not receiving it on my 8100. I really don't think deleting an email account will do it since nothing is working. I have 5 different emails and not one is receiving any messages.

  8. #8
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    can't get emails!!!!

    Good Afternoon T-Mobile Users,

    I wonder if i'm the only one having this problem.

    I've noticed, i'm not receiving emails on my 8700g bb. The last email i received was around 10:00 this morning. I've sent three test emails from my work email address and there is nothing. I have shut it off...nothing!! I took out the battery for a few minutes and place it back into the bb...and still nothing!!

    can anyone give me some advice? i'm helpless without my bb.

  9. #9
    HyperM3's Avatar
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    Not getting Yahoo emails today

    Just wondering if anyone else has been experiencing this. Some people on the 8100 forum mentioned it. Seems to be an outage possibly.

  10. #10
    ebanga's Avatar
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    Re: can't get emails!!!!

    ~via BB (wap.pinstack.com)~resend your service books

  11. #11
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    Re: Not getting Yahoo emails today

    i'm not getting my gmail.

  12. #12
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    Re: Not Receiving E mail!!! Please help!!!

    Just got off the phone with AT&T, 30 mins on hold, BB service is running slow. Just about everyone is affected (at least AT&T)... you can send but there is an extreme latency going on in recieving.

  13. #13
    confuzzled's Avatar
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    Re: can't get emails!!!!

    i'm having the same problem

    resent sevice books doesn't work, and i deleted all my services books and resent them, and the email push profile is not sent with the resend.

    this is probably network wide?

  14. #14
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    Re: can't get emails!!!!

    same here. other people in other forums are experiencing same problem, same for 2 of my RL friends who are also BIS users. seems to be an outage.

  15. #15
    baseballkyle's Avatar
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    Re: Not getting Yahoo emails today

    no Gmail for me either....

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