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UPDATE: 12/04/2007 9am EDT Email issue with RIM seems to be fixed, although still reports ... Smartphone News forum

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    N8DBB's Avatar
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    ALERT: BIS Servers Down/Major Lag

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    UPDATE: 12/04/2007 9am EDT

    Email issue with RIM seems to be fixed, although still reports of emails lagging, not coming through, and inability to access BIS login pages.

    TMOBILE is still down as well.

    It is IMPORTANT TO NOTE that the TMOBILE CSR/SITE being down and the EMAIL SERVERS going down are NOT DIRECTLY RELATED TO EACH OTHER

    As mentioned in replies on this thread, the Data Center for TMO got hit with pretty much a flood and high winds, but this has not disrupted any BlackBerry Email or coverage issues.

    As far as the emails going down, again, RIM is being tight lipped about it and no "official word" has been given as of right now.

    TMobile timeframe for repair is still questionable.
    -------------------------------------------------------------------------------------------

    RIM's servers for email are in fact down.

    No info yet, although.

    Several threads just started regarding this for more information on what to expect.

    ALSO

    TMobile clients may find calling customer care and tech support are having issues as well. This is a separate unrelated problem within T-Mobile due to weather conditions at a certain location.
    Last edited by N8DBB; 12-04-2007 at 09:55 AM.

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    Re: ALERT: BIS Servers Down/Major Lag

    Yes TMO is down. You cannot reach their servers over the internet, and when you call Customer Support they too cannot do anything.

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    Re: ALERT: BIS Servers Down/Major Lag

    My wife and I was wondering why our email was so slowwwww.... We are Nextel/Sprint customers


    Wowsers

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    Re: ALERT: BIS Servers Down/Major Lag

    Not again

    Thanks N8!!

    appreciate the confirmation
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

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    Re: ALERT: BIS Servers Down/Major Lag

    I've been experiencing this for the last few hours on TMO.

    Good times.

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    Re: ALERT: BIS Servers Down/Major Lag

    ~via BB (wap.pinstack.com)~

    I was on 3way with tmobile and rim rep trying to solve the problem when suddenly tmobile rep dissapeared and noticed later site wasn't responding. Rim rep confirmed the email lag.
    Hey at least data works

  7. #7
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    Re: ALERT: BIS Servers Down/Major Lag

    Definitely slow email delivery on the West Coast.

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    Re: ALERT: BIS Servers Down/Major Lag

    ~via BB (wap.pinstack.com)~

    I think google is hacking tmobile

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    Re: ALERT: BIS Servers Down/Major Lag

    My Cingular BB is not receiving email for the last 3 hours or so.
    ---------------------------------------------------
    Visit http://mobile.nickelbuddy.com on your BlackBerry browser to download free trials.

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    Re: ALERT: BIS Servers Down/Major Lag

    I can report that ATT BIS has been acting up for the past several hours. I can't even log into my BIS account via the web. It was about to pull my hair out when I saw this thread.
    Last edited by duffyanneal; 12-03-2007 at 10:47 PM.

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    Re: ALERT: BIS Servers Down/Major Lag

    try working for T-mobile and not being able to sell anything because you can't activate or anything. And try dealing with customers upset because of it. What happened is that the main headquarters in Seattle are flooded! And, on top of it, a blackberry with no email!

    Sorry just venting my frustrations!

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    Re: ALERT: BIS Servers Down/Major Lag

    Ok thanks Nate!

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    Re: ALERT: BIS Servers Down/Major Lag

    ~via BB (wap.pinstack.com)~I thought something was up. I was expecting an email through yahoo which comes thru my 8703e from Alltel. After an hour or so I went to yahoo and there it was, but it hadn't gone thru my blackberry, which usually alerts me when I have mail. So that's the reason!!

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    Re: ALERT: BIS Servers Down/Major Lag

    what about that three strikes rule? isnt this the third time in a matter of months that RIM has had such issues?

    we run around like headless chickens while their servers toy with our devices....argh!!!
    I'm a born again Androider

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    Re: ALERT: BIS Servers Down/Major Lag

    I was gettin worried there for a few minutes when I didnt get a couple e mails. makes me feel better that im not alone, however, this does suck. Vzw has had some serious issues getting my 8703e working in the past couple months....

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