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OMG! :cry: I took my Pearl out of the holster and it slipped and droped ... BlackBerry Pearl forum

  1. #1
    xpsych07x's Avatar
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    White screen!

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    OMG! :cry: I took my Pearl out of the holster and it slipped and droped on the floor. The floor was a soft painted concrete so There was a lighty scratch on one corner (barely see it though). But, NOW MY SCREEN IS WHITE. I DID A BATTERY PULL AND TRIED TO TURN IT ON AND OFF BUT ALL I GET IS THE WHITE SCREEN. please helpp!!! Does anyone know what to do?

    Thanks

  2. #2
    GotPearl?'s Avatar
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    Re: White screen!

    Reload your OS.

    Or you could try and connect it to DM and if it recognizes it then I can tell you what to do from there.
    Last edited by GotPearl?; 04-24-2007 at 07:17 PM. Reason: Automerged.

  3. #3
    ericugs's Avatar
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    Re: White screen!

    How long did you wait? That happened to me once and I had to wait like 1.5min after putting the battery back in before it came back on.

  4. #4
    xpsych07x's Avatar
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    Re: White screen!

    I waited for 5 mins once and 10 min once and also, alot of 15 seconds. I also reset the OS by reinstalling it. Still, White screen.

  5. #5
    ljbyar's Avatar
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    Re: White screen!

    How old is the Pearl Xpsych07x? Insurance? Have you tried a wipe of the device and reload of everything? (See the JVM 102 fix in my sig)?

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