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Ok so I had a customer come in and he did something to his 8100 ... BlackBerry Pearl forum

  1. #1
    MedicalNerd's Avatar
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    Where did the Media Player go?

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    Ok so I had a customer come in and he did something to his 8100 and now none of the media (Pic's and Video's) are not able to show. All it does is show the location where it was stored. So I am thinking that somehow he deleted the player during his sync with the sortware on his computer but he is not sure.
    Any Ideas of what he should do to fix this problem?

  2. #2
    Eddie_gauge's Avatar
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    Re: Where did the Media Player go?

    Download the handheld software if he does not have it on the computer and run an app loader. that should take care of the issue.

  3. #3
    MedicalNerd's Avatar
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    Re: Where did the Media Player go?

    Sweet I will tell him. Thank you.
    ( thats waht I did tell him but I was not sure if it was going to completely fix the issue)

  4. #4
    Eddie_gauge's Avatar
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    Re: Where did the Media Player go?

    No worries, you know what you're doing. Good luck to him.

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