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Any idea why when I send a picture to another phone or email addy there ... BlackBerry Pearl forum

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    ashdub01's Avatar
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    When I send pictures there's a colored box at the bottom?

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    Any idea why when I send a picture to another phone or email addy there is a pink box at the bottom of the picture that covers the whole bottom half?
    **Ashmee**

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    reddrvgon's Avatar
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    It means your pictures are getting corrupted... Can you save your memory card data and format it and see if that will allow them to save properly?

    Anything you've done recently that may have caused the corruption?
    ~via smartphone mobile.pinstack.com~

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    Do you see the pictures normal if you view them in media? Are these pictures you have taken with your Blackberry?
    ~via smartphone mobile.pinstack.com~

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    When I bought the phone it was like this, but my memory card is about 3 years old and I am CONSTANTLY adding and removing data from it. I will try to format it. When I view the pictures from my phone they are fine it's only like this when I send them. I have updated my OS twice hoping to fix this problem and neither OS's have helped.
    **Ashmee**

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    Quote Originally Posted by MotoUp View Post
    Do you see the pictures normal if you view them in media? Are these pictures you have taken with your Blackberry?
    ~via smartphone mobile.pinstack.com~
    Yeah they're taken from my blackberry, some are from the one I am using and the one I had before this one, both 8100's. Both the OLD and NEW pictures come out like this.
    **Ashmee**

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    MotoUp's Avatar
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    You said you have updated the OS....are you running an official OS or a beta? How are you trying to send the pictures? MMS? Over Blackberry Messenger? Email?

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    official OS from A1. Even before I updated my OS it was like this. I have sent the pictures through MMS to other people and my email, both ways have the pink box. I would show you guys but after I download the picture to my laptop the pink box is gone.
    **Ashmee**

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    So they're not getting corrupted, otherwise they'd look the same on the laptop... Just displaying weird... Maybe the media manager on your device is the culptrit? Or maybe the email client?

    I'm justy shooting thoughs really... (Thinking out loud)...

    Maybe if you wipe your device with jl cmder and then install an OS from scratch...
    ~via smartphone mobile.pinstack.com~

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    how would I wipe my device using JL cmder? I think I have used that program on my Shadow phone before but I installed it ON the phone...
    **Ashmee**

  10. #10
    reddrvgon's Avatar
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    Here ya go... You install the software on the PC...

    http://forums.pinstack.com/showthrea...=jl_cmder+wipe
    ~via smartphone mobile.pinstack.com~

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