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All of a sudden I look at my phone today and notice my web browser ... BlackBerry Pearl forum

  1. #1
    romefalls86's Avatar
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    Web Browser GONE

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    All of a sudden I look at my phone today and notice my web browser icon is no longer present. I also lost my brickbreaker as well. Any reasons? or how I can get it back?

  2. #2
    E3BK's Avatar
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    Re: Web Browser GONE

    Maybe you hid them on accident. Try a Show All from the home screen menu.

    Did you do a battery pull?

  3. #3
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    Re: Web Browser GONE

    usually a battery pull will fix these things...if not did you install any new 3rd party apps? also are you up to date on the latest DM and OS? post back with results

  4. #4
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    Re: Web Browser GONE

    My browser is also missing...but I recently upgraded the OS per TMO's recommendation. Try reinstalling the software on the pearl...should work. I'll keep you posted.

  5. #5
    romefalls86's Avatar
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    Re: Web Browser GONE

    Tried the show all, no avail...Battery pull also a no recovery. I'm EXTREMELY frustrated with this phone, had it 2 months and so far it's crashed twice and yesterday I lost the ability to hear what people say on the phone, it has to be on speaker and now I lost my web Browser

  6. #6
    Dasher's Avatar
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    Re: Web Browser GONE

    You can also try re-sending your Service Books.
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

  7. #7
    romefalls86's Avatar
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    Re: Web Browser GONE

    That must be it, I just updated yesterday from the Tmobile website because THEY thought I should. Now I lost things on my BB. As soon as my contract is up I'm gone from Tmobile...6 years and they provide the WORST customer service

  8. #8
    GaryF's Avatar
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    Re: Web Browser GONE

    romefalls - Take a look at # 7 in Red's FAQ's and see if this helps! Post back and let us know.

    http://blackberryforums.pinstack.com...on_issues.html
    BlackBerry® Certified Support Specialist
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  9. #9
    romefalls86's Avatar
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    Re: Web Browser GONE

    It finally came back after resending my service books. Thanks to everyone with offers of help. Anyone know why my ability to hear my phone went as well? By that I mean I can no longer hear through the ear slot, just on speakerphone

  10. #10
    ccino6's Avatar
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    Re: Web Browser GONE

    after some trial and error, i did finally get my web browser icon to come up again, the trick is to make sure that when you have the option to move icon, or show all, or hide, make sure that "hide icon" is NOT checked

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