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My web browser disappeared and along with it my ability to use Gmail. When I ... BlackBerry Pearl forum

  1. #1
    amber9904's Avatar
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    Question web browser disappeared!

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    My web browser disappeared and along with it my ability to use Gmail.
    When I go to the list of apps that are installed it is checked..but it doesn't appear in Applications.
    Any advice?

  2. #2
    cwax's Avatar
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    resend service books to your BB




  3. #3
    amber9904's Avatar
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    Not sure how to do that...can you point me to step-by step directions?
    Thanks!!!

  4. #4
    Lavagirl's Avatar
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    amber welcome to the Stacks. Can you please provide us with more details in your profile? Fill it out, including your carrier so I can direct you to your BIS login info.

    Thanks!

  5. #5
    amber9904's Avatar
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    I've added this to my profile but will put here as well.
    Using Verizon. Pearl 8120.
    Thank you in advance!

  6. #6
    Lavagirl's Avatar
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    Try this link:
    www.blackberry.com/go/vzw

    Log on and create your user account if you have not done so before,
    and from here you should find an option to resend your service books.
    This should bring your service books and browser back.

    Also from your BB: Go to Options>Advanced Options>Host Routing Table>
    hit Menu>Register now
    to re-register your device with the Network.

    Hope that helps.

  7. #7
    amber9904's Avatar
    amber9904 no está en línea Stack level 1
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    Gang,
    Thanks again for all your help!
    This page ended up doing the trick: http://www.blackberryfaq.com/index.p...rvice_books%3F
    Thanks again! I am super grateful!!! You've made my Monday so much better!!
    Amber

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