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My blackberry phone recently started messing up. I barely touch the trackball and it jumps ... BlackBerry Pearl forum

  1. #1
    bellangel30's Avatar
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    Water Damage???

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    My blackberry phone recently started messing up. I barely touch the trackball and it jumps 2 or 3 screens. Someone told me it could be water damage. I checked the phone and the and the indicator is white, but there is a white sticker on the battery with a red/pink line through it. Does that indicate water damage?

    I'm still learning how to use this phone, so I'm not sure if I'm looking in the right place. Please help.

  2. #2
    Sangai's Avatar
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    Re: Water Damage???

    what TMobil told me, is that the white should turn yellow or red from water damage.

    but you may wanna check your ball sensitivity, one day i was playin with that and i set it to 100. was WAY to sensitive. try that first before taking it in for them to tell you your SOL

  3. #3
    bellangel30's Avatar
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    Re: Water Damage???

    Thanks for the reply.
    Can you tell me how do I check the sensitivity?

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    Re: Water Damage???

    Quote Originally Posted by bellangel30 View Post
    Thanks for the reply.
    Can you tell me how do I check the sensitivity?
    Go into Options>Screen/Keyboard>scroll to the bottom and you will see the Trackball there and you can adjust it there and see if that makes any difference.
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  5. #5
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    Re: Water Damage???

    OK, I changed the sensitivity, but unfortunately it didn't seem to work cause it still "jumps" screens with me barely touching it.

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    Re: Water Damage???

    ~via BB (wap.pinstack.com)~
    Have you tried a hard reset. Everynow and then my pearl does that and a hard reset takes care of it.

  7. #7
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    Re: Water Damage???

    Whats a hard reset?
    I'm a complete moron when it comes to this stuff, sorry.

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    Re: Water Damage???

    [Seriously?! ]

    Pull out the battery, wait 30 sec, put it back.

  9. #9
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    Re: Water Damage???

    ~via BB (wap.pinstack.com)~
    O its all good. We're all beginners at something at some point in time. Lol. But yea like gkast1 said you just basically leave your phone on and remove the battery and leave it out for like 30 seconds. Only reason I know stuff about phones is because I used to werk for Cingular in the warranty service dept. But ya let me know if that helps or not?

  10. #10
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    Re: Water Damage???

    Quote Originally Posted by gkast1 View Post
    [Seriously?! ]

    Pull out the battery, wait 30 sec, put it back.

    That's a soft reset, but it may work. A hard reset completely wipes the phone. That is in security settings.
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  11. #11
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    Re: Water Damage???

    I was having the same problem, I took my pearl apart this morning cleaned around the insides. took the trackball out cleaned around there and bent the pin up a little higher. So far so good but I'm not going to get to excited until I go atleast a week w/out it happening...

    -Marc

  12. #12
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    Re: Water Damage???

    damm dat sucks

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