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I think the volume button on my pearl is broken I can turn the volume ... BlackBerry Pearl forum

  1. #1
    partyandbs's Avatar
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    Volume will not go up

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    I think the volume button on my pearl is broken I can turn the volume down but not up. The volume is all the way down now so i can barely hear anyone. Cingular didnt offer insurance for this phone so what can be done. Anyone.

  2. #2
    smomus's Avatar
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    Re: Volume will not go up

    Ok have you tried going into the phone options general options and changing defalt call volume. ~via BB (wap.pinstack.com)~

  3. #3
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    Re: Volume will not go up

    Try a battery Pull. if the battery pull doesnt solve the problem, connect your BB to your DM and run the OS.


    Just 'abuse' the button a little. Dont over do it and hope the button is working again.
    Last edited by ruth; 08-26-2007 at 03:29 PM.

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    Re: Volume will not go up

    And also do not underestimate the battery pull. Pull the battery out and leave it for 15 second and put it back and it is possible that your problem is solved unless you have broken the up-key.
    Try it

  5. #5
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    Re: Volume will not go up

    I have done a pull before but i think its just the volume up that doesnt work because when the screen is black and i push the up button then it stays black like im not pushing anything. But if i push the down button the screen lights up

  6. #6
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    Re: Volume will not go up

    Quote Originally Posted by smomus
    Ok have you tried going into the phone options general options and changing defalt call volume. ~via BB (wap.pinstack.com)~
    there is no option like that in the pearl options menu

  7. #7
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    Re: Volume will not go up

    What about the Phone options?


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    Re: Volume will not go up

    Quote Originally Posted by EricaJ1073
    What about the Phone options?
    Do u have this phone? I havent seen any option on the phone to turn up the volume other than using the buttons on the side

  9. #9
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    Re: Volume will not go up

    I'm pretty sure after 6,200 posts, they have the phone and know what theyre talking about, press the green call button, then the menu button, and select options, then general options, and it had "default call volume" listed and options of 25, 50, 75 and 100%

  10. #10
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    Re: Volume will not go up

    and as with every problem, you can also try to wipe and reload OS, theres instructions up as a sticky
    Thats fixed lots of odd things...

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    Re: Volume will not go up

    Quote Originally Posted by Colininco
    I'm pretty sure after 6,200 posts, they have the phone and know what theyre talking about, press the green call button, then the menu button, and select options, then general options, and it had "default call volume" listed and options of 25, 50, 75 and 100%
    oh ok thanks i didnt know about going into those options, I was going into the regular options Big thanks

  12. #12
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    Re: Volume will not go up

    not a problem, that brings up all sorts of options in other programs too!

  13. #13
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    Re: Volume will not go up

    Quote Originally Posted by Colininco
    not a problem, that brings up all sorts of options in other programs too!
    Yea i know about the options in other programs i just didnt know to push the call button then push the menu button I've had the phone since January and still learning

  14. #14
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    Re: Volume will not go up

    regaurdless of insurance shouldnt it be covered under warranty?

  15. #15
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    Re: Volume will not go up

    Quote Originally Posted by Kaie
    regaurdless of insurance shouldnt it be covered under warranty?
    I dont know but I took the one side off to see if the button inside was broken but it looks fine so i dont know what happened to it

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