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Our phone system sends our voicemails to our email accounts as .wav attachments. My pearl ... BlackBerry Pearl forum

  1. #1
    asavage5's Avatar
    asavage5 no está en línea Stack level 1
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    Voicemail .wav attachments question

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    Our phone system sends our voicemails to our email accounts as .wav attachments. My pearl shows that attachment, but won't let me open it to listen. But, if I forward the email to my personal account which also redirects to my bb, then it will allow me to open it and listen. What is the difference in going through the BES or my personal account?

    I'm not sure what to ask, so please let me know if you need info, my goal here is to make it so all of our employees can check their desk voicemail on their bb if they want without having to send it to a personal account.

    Thank you,

  2. #2
    cliffr39's Avatar
    cliffr39 no está en línea Stack level 7
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    Re: Voicemail .wav attachments question

    the latest BIS versions (2.3 and 2.4) allow voicemail attachments, your BES policy might not allow it?
    ~A BlackBerry without a data plan is just a berry without the crack.~
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  3. #3
    asavage5's Avatar
    asavage5 no está en línea Stack level 1
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    Re: Voicemail .wav attachments question

    thanks, i just looked through every policy setting on our BES 4.1 and didn't see anything about it...i'll keep looking

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