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Hi Guys Newbie here, so be gentle! I have just got a lovely 8100pearl, am ... BlackBerry Pearl forum

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    Vista & 8100 Incompatibility

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    Hi Guys

    Newbie here, so be gentle!

    I have just got a lovely 8100pearl, am trying to download the software, onto my vista pc, and i keep getting an error message, can anyone advise me?

    Am trying to download the BIS software which came with it, the desktop one, 4.2.1 and the error message i get, is


    ERROR 2738. Could not access VBScript run time for custom action
    .

    then just closes it all down for me.

    Ben

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    Re: Vista & 8100 Incompatibility

    Try downloading 4.2 sp1 from the RIM website and see if that helps.

    https://www.blackberry.com/Downloads...93E4F3BB068C22

    Unfortunalty there does seem to be a lot of issues with DM and Vista, but I have read posts that recommend this version. (NOT sp2)

    Post back your results!
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    Re: Vista & 8100 Incompatibility

    Thanks Gary, Just downloading now, but the link didnt work!

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    Re: Vista & 8100 Incompatibility

    No? Sorry. but you found it?

    http://blackberryforums.pinstack.com...or_2738_a.html

    You may also want to read thru this thread. Unfortunatly when I did a search on you error message I found LOTS of posts...
    Last edited by GaryF; 09-12-2007 at 06:07 PM.
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    Quote Originally Posted by 1ben.king
    Hi Guys

    Newbie here, so be gentle!

    I have just got a lovely 8100pearl, am trying to download the software, onto my vista pc, and i keep getting an error message, can anyone advise me?

    Am trying to download the BIS software which came with it, the desktop one, 4.2.1 and the error message i get, is


    ERROR 2738. Could not access VBScript run time for custom action
    .

    then just closes it all down for me.

    Ben

    Oh now we're mad! Just kidding! don't be afraid to ask questions. There is a thread about installing the DM and vista. I have it on my home PC but can't seem to find it on my blackberry.

    I can get it in about an hour though.

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    Re: Vista & 8100 Incompatibility

    well just tried 4.2sp1, that didnt work will have 2 trawl the site!

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    Re: Vista & 8100 Incompatibility

    From the RIM Knowldege Base
    http://www.blackberry.com/btsc/searc...200%2023334444

    Problem

    The following error message appears when installing, modifying, or uninstalling BlackBerry Desktop Software:
    Internal Error 2738. Could not access VBscript.


    Cause

    BlackBerry Desktop Software requires that Microsoft® Visual Basic® Script be registered on Microsoft Windows Vista.
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    Re: Vista & 8100 Incompatibility


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    Re: Vista & 8100 Incompatibility

    ok try that lol!

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    Re: Vista & 8100 Incompatibility

    Good Luck and let us know how it goes!
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    Re: Vista & 8100 Incompatibility

    Hi Gary

    Appears to have worked!

    thanks for your time!

    (ps if anyone wants a good deal on blackberry's, go to carphone warehouse, who are currently doing Ł150 cash back for old phone on them!)

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    Re: Vista & 8100 Incompatibility

    Great News...thanks for posting back....

    Welcome to the stacks ben king!
    (where you never have to appologize for asking!)
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