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Well, got video to play, but here's the problem. Media player keeps not responding after ... BlackBerry Pearl forum

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    Video Crashing 8100

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    Well, got video to play, but here's the problem.

    Media player keeps not responding after about 2 1/2 minutes and device locks up. Screen gets messed up and have to do a battery pull.

    Anyone else?

    Also, anyone else have the email to report bugs/issues to RIM?

  2. #2
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    Re: Video Crashing 8100

    Not I... although no 8100 either
    Success is not final, Failure is not fatal, it is the courage to continue that matters.
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    Re: Video Crashing 8100

    Uncaught Exception:

    Application net_rim_bb_file_explorer (118) is not responding, process terminated.

    Happens anywhere between 90-120 seconds into a video.

    Player freezes up, that pops up and device locks up and have to reset it.

    Also claims to support divx .avi files: Does not.

    In process of doing a complete reinstall of the operating system now.

    Also, while using video and video is playing, locks up media player and will not pause, adjust volume, bring up menu, allow back button to be pressed, etc.

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    Re: Video Crashing 8100

    Complete wipe, complete fresh reinstall, same problems.

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    Re: Video Crashing 8100

    Sounds to me like RIM has done exactly what I was worried about when all the hype and demand for consumer based BBs started. It seem that they have not followed the integration policies that got them where they are today in the rush to get a consumer product to the market. I hope this is not a trend that will be followed.

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    Re: Video Crashing 8100

    Quote Originally Posted by Rcbjr
    It seem that they have not followed the integration policies that got them where they are today in the rush to get a consumer product to the market.
    I completely agree with you on that. I am sorry but to me this is ridiculous. Every other application seems to be working correctly, but the media player is not. I hope that this wasn't known by RIM before they released the 8100's and decided to release them anyways assuming that the video features wouldn't get used too often on these devices, and wanting to meet a deadline to get them released on the market.

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    Re: Video Crashing 8100

    As of right now, I am formally no longer supporting or recommending the 8100 Pearl Blackberry Device.

    I am getting ready to go now to T-Mobile to pick up a replacement.

    If the problem persists on the other device, then it also will be returned for a refund.

    It is possible that this is an error with just this device, but this will soon be confirmed or denied.

    So until I get back with a new device and test it, I am officially saying that I do not recommend this device.

    I will keep everyone posted.

    N8

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    Re: Video Crashing 8100

    I certainly hope that it is just a infant mortality failure of a single device and not symptomatic of the series. Has anyone else seen this problem?

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    Re: Video Crashing 8100

    hey whats good , im new whith a pearl and i dont like the theames

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    Re: Video Crashing 8100

    Quote Originally Posted by N8DBB
    Uncaught Exception:

    Application net_rim_bb_file_explorer (118) is not responding, process terminated.

    Happens anywhere between 90-120 seconds into a video.

    Player freezes up, that pops up and device locks up and have to reset it.

    Also claims to support divx .avi files: Does not.

    In process of doing a complete reinstall of the operating system now.

    Also, while using video and video is playing, locks up media player and will not pause, adjust volume, bring up menu, allow back button to be pressed, etc.
    I have a music video that i transfered from my computer to my phone. I have not viewed this video for the entire lenght. I will begin to play this video on my phone and tell you what happends. so far i am on about 1min 10 sec... and running.....

    ***************************

    update

    entire video ran with out a problem (total lenght 4min 52sec). I used a video converter to change the file from a .avi to a .3gp.

    N8DBB, try playing a .3gp video on your phone and see if you get that problem. when i get a chance i will try to convert into a diffrent video file and see what happends. thanks for the tip

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    Re: Video Crashing 8100

    oidem, Welcome to PinStack.

    For future reference, please post only topic related informations or questions in a thread. This way it won't get lost in the discussion of the current topic.

    Let us know if there is anything we can do to help with your BB.

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    Re: Video Crashing 8100

    My video lockup varies. Best case being no response for 15-60 seconds. Worse case being total lockout while video runs & reruns; no pause, stop, volume, escape, end/power; have to remove battery to quit.

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