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I'm new to the the BB, so far these are a great tool (and TOY ... BlackBerry Pearl forum

  1. #1
    AceZ71's Avatar
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    v4.3.0.97 issue

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    I'm new to the the BB, so far these are a great tool (and TOY ). I have had mine now for about 3 weeks. I am a proud owner of a Pearl 8130 on the Verizon Network. When I purchased my BB it had v4.3.0.60 and I upgraded my OS to v4.3.0.97 from VZW's web site.

    One of the new features that I now have is it will play QCP files in my MMS messages. But the down fall is that when I open a MMS with QCP files in them, I close the MMS and I try to place a call and it will connect and the receiving party can hear me but I cannot hear them. So far the only way I can fix this is to play a sound file from my BB in a mp3 format or pull the battery.

    Can anyone help?

  2. #2
    j llama's Avatar
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    Very interesting question.
    a little research birdy (wikipedia) tells me that QCP is MIDI based, not sure why it defaults back to your media player. I think anytime someone sends me an MMS with sound, I press my menu key and control the volume while viewing the message. (is this different with a QCP file? Where is the QCP file coming from?)

    It almost sounds like the file is still playing but has stopped, making your speaker already in use perhaps. Have you tried switching to speaker phone mode [.OP] key. Maybe go to speaker phone mode then back to normal phone mode.

    Or while viewing the message, once you have heard enough of the MMS, press menu key and select STOP if available (or something similar), then try a call.

    I am just making this up as I go along just so you're aware, lol. Good luck
    BlackBerry® Certified Support Specialist

  3. #3
    AceZ71's Avatar
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    The MMS plays the qcp file automatically and the volume is controlled by the volume key on the side. I only have the option to pause and the doesn't seem to help. As for the speaker phone option that doesn't help either. I believe the source of the files are from a Motorola cell phone. Thanks for you input.

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    Virex's Avatar
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    have you tried to re encode the files?

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    AceZ71's Avatar
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    How do I do that? Would I have to do that to every MMS I get?

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    do you have iTunes?

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    AceZ71's Avatar
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    Yes I do.

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    you can convert the files in iTunes to another file format. the bb i have noticed uses most quicktime/iTunes formats

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    Let me be little more clear, I don't know that it is a qcp file till I forward the MMS or have already opened it or try to make a call and unable to. I really don't want to have to re-encode every MMS I receive.

    I am leaning towards what jllama said about the file still playing but no sound is being generated and that I have no way stopping it until I play another file(non qcp) or pull the battery.

    If I can't get this resolved soon, I may just downgrade my OS so that these file won't play and all will be back to normal, because when I first got my pearl it had 4.3.0.60 and it wouldn't play those files.

  10. #10
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    I want to say thanks to Virex for trying to help.

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  11. #11
    AceZ71's Avatar
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    Does anyone else have any suggestions?

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