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you talking about downloading the new desktop manager or handheld OS?... BlackBerry Pearl forum

  1. #16
    tecrishon's Avatar
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    Re: Upgrade Problem - Unspecified error encountered

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    you talking about downloading the new desktop manager or handheld OS?

  2. #17
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    Re: Upgrade Problem - Unspecified error encountered

    the os

  3. #18
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    Re: Upgrade Problem - Unspecified error encountered

    I'm confused too....

  4. #19
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    Re: Upgrade Problem - Unspecified error encountered

    why you keep gettin the error is because your desktop manager is open

  5. #20
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    Re: Upgrade Problem - Unspecified error encountered

    the desktop manager needs to be open to use app loader to load the os..?? i don't have the desktop manager open when i am installing it to the computer...only when loading to the handheld.

    ?

  6. #21
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    Re: Upgrade Problem - Unspecified error encountered

    PM me 23EC821B

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    Re: Upgrade Problem - Unspecified error encountered

    Anyways I would update your DM and then give it a whirl.

  8. #23
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    Re: Upgrade Problem - Unspecified error encountered

    red - its got about 2 and a half minutes left to download...then installing it

  9. #24
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    Re: Upgrade Problem - Unspecified error encountered

    no i didnt have it on your desktop manager will upgrade once you installed it

  10. #25
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    Re: Upgrade Problem - Unspecified error encountered

    Quote Originally Posted by reddog187
    Anyways I would update your DM and then give it a whirl.
    Do I have to uninstall the DM first, or will it replace it?


    Quote Originally Posted by jloverg
    no i didnt have it on your desktop manager will upgrade once you installed it
    I'm sorry, I don't know what you mean.

  11. #26
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    Re: Upgrade Problem - Unspecified error encountered

    i did it yesterday upgrade to the new at&t OS and i was having the same error message i didnt upgrade my descktop manager just exit it and download the new os save it and then run it open the DM run my app loader and it was done

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    Re: Upgrade Problem - Unspecified error encountered

    Um....you don't have to to uninstall it, but it might be a good precaution to do it. Just so there is no conflicts.

  13. #28
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    Re: Upgrade Problem - Unspecified error encountered

    Pin me 23EC821B

  14. #29
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    Re: Upgrade Problem - Unspecified error encountered

    that's what i've been doing. i downloaded the .96 OS. while my desktop manager was closed...i executed the OS .exe file on my computer, and installed it. i hooked up the phone, opened up the DM, and ran app loader. each time it tries, but i get the error...?! am i doing something different?

  15. #30
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    Re: Upgrade Problem - Unspecified error encountered

    Quote Originally Posted by jloverg
    Pin me 23EC821B
    i did pin you. i'll try again.

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