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Trying to upgrade a replacement TMO Pearl I got today. It has .64 OS, trying ... BlackBerry Pearl forum

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    tecrishon's Avatar
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    Upgrade Problem - Unspecified error encountered

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    Trying to upgrade a replacement TMO Pearl I got today. It has .64 OS, trying to upgrade to new .96.

    I downloaded and installed the .exe file on the computer. Went in and deleted the vendor.xml.

    I start the process through DM, and at the step of "Connect to the device ROM," it says it is "Connecting to boot ROM." At that point, DM goes to the next screen and says "Unspecified error encountered [A:0x00000001]."

    What's the deal? Help please...I want the new OS! haha.

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    Re: Upgrade Problem - Unspecified error encountered

    So where are you at now?

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    Re: Upgrade Problem - Unspecified error encountered

    Gave up. Waiting for help. haha.

    First time I tried, I had unlocked the vendor themes, deleted (moved) some of the .cod files to get me some extra memory, and then tried installing. Got the error, so figured it was something I did with that stuff.

    I removed the OS from the computer, and reinstalled. I then unlocked the vendor themes, and then tried to load on the Pearl. Got the error, so deleted off the computer and then reinstalled AGAIN.

    Now, I just tried straight up to load the OS. Figure I'd delete the unecessary stuff and unlock the themes later...got the error.

    Now I'm looking for advice...

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    Re: Upgrade Problem - Unspecified error encountered

    Maybe wipe it and try?

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    Re: Upgrade Problem - Unspecified error encountered

    Good call. I'll try that and post back. Thanks.

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    Re: Upgrade Problem - Unspecified error encountered

    Ok. Wiped the handheld. Uninstalled the OS from the computer. Reinstalled it. Deleted vendor.xml.

    Same spot...says:

    Unable to Complete the Loading Operation
    Unspecified error encountered [A:0x00000001]

    What's the deal?!

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    Re: Upgrade Problem - Unspecified error encountered

    What version of the DM do you have?

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    Re: Upgrade Problem - Unspecified error encountered

    4.2.0.10 - you think I have to upgrade that? I'm content with it, never had problems, and don't really want the Roxio...

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    Re: Upgrade Problem - Unspecified error encountered

    Maybe it might be the issue.

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    Re: Upgrade Problem - Unspecified error encountered

    ook do you have your desktop manager open?

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    Re: Upgrade Problem - Unspecified error encountered

    like at this moment? yes, but pearls not connected...why?

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    Re: Upgrade Problem - Unspecified error encountered

    if you do you have to close it and do not run save it first and then go in the folder where you save it run it in there and follow the instalation and when you finish run the app loader i was having the same problem and thats how i did it

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    Re: Upgrade Problem - Unspecified error encountered

    exit it

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    Re: Upgrade Problem - Unspecified error encountered

    ok? and....?

    do what now? close it and run app loader?

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    Re: Upgrade Problem - Unspecified error encountered

    1 exit the desktop manger

    2 download the new

    3 when you finish open the desktop manager you might have to manually run it but it will take

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