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I all need some help. I was updating my 8100 w/new software and my data ... BlackBerry Pearl forum

  1. #1
    derrickman's Avatar
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    Update failed

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    I all need some help. I was updating my 8100 w/new software and my data cable never fit the phone correctly, long store short update was interupted and a error occured and update failed. Now can not reconnect phone to laptop and phone only blinks on the LED 2 times with long pause. Is phone bricked for good or is it fixable.

    any help will be great.

  2. #2
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    Re: Update failed

    So you're data/usb cable isn't fitting properly? Is this the one that came with BB? Make sure you have that one and get it connected properly and try this thread:
    http://blackberryforums.pinstack.com...uter_wont.html

    ~via BB (wap.pinstack.com)~

  3. #3
    derrickman's Avatar
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    Re: Update failed

    That is correct it is the data cable that came with the phone. Thanks for link ill give it a shot and reply back with results.

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    Re: Update failed

    hope it works out derrick...oh and welcome to the stacks

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    Re: Update failed

    ok i broke down and called the warrenty people they said i could switch the phone out by mail or go pick it up so i just got home from picking up my replacement phone with the update already on it. I never could get the phone to reconnect to my laptop, tech said the phone was broke lol nothing i did per say. So thanks for the help on trying to get phone working again.

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    Re: Update failed

    ~via BB (wap.pinstack.com)~
    It happens... Glad you're back in business.

    Welcome to the stacks.

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    Re: Update failed

    thank you all for the welcome here. Hope to be around for awhile.

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    Re: Update failed

    Hope to see you around Glad you got it resolved.
    See the Official Latest OS threads updated regularly for All Devices.
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    Re: Update failed

    When I did the Upgrade mine went into a fatal error, even pulling the battery did not help. Finally did a re-install and all came except I lost my ringtones.

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    Re: Update failed

    Quote Originally Posted by CMangum
    When I did the Upgrade mine went into a fatal error, even pulling the battery did not help. Finally did a re-install and all came except I lost my ringtones.
    Call tmo and have them resend them.

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