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Hi everyone, im a newbie here and i recently purchased a unlocked tmobile blackberry pearl ... BlackBerry Pearl forum

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    despinal's Avatar
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    Question Unlocked Tmobile Blackberry Pearl..need Help Asap!!

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    Hi everyone,
    im a newbie here and i recently purchased a unlocked tmobile blackberry pearl to use on my cingular/at&t sim card. the problem is that i called cingular so that i could put a BB plan on it and the customer service agent told me that it wasnt possible because it was a tmobile blackberry. she also said that i would only be able to make and receive calls no SMS or WEB. I informed her that i was receiveing and sending SMS and that i had used an unlocked Tmobile Pocket PC before and was able to use the internet. I have read posts were it says that other people were able to do just that so im not really sure if the agent really didnt know wat she was talking about. thanks in advance!!!

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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    CSR was wrong, wrong, wrong!!

    you will be fine. i used a tmo unlocked pearl on att from the VERY beginning (last august a year ago) and my husband is still using his that i bought (tmo bb, branded and all -- unlocked on the ATT network) and we have NEVER had issues.

    call back, don't tell them its an unlocked bb...add bb plan and you will be good to go

    and welcome to pinstack

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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    Quote Originally Posted by cherrichiodo View Post
    CSR was wrong, wrong, wrong!!

    you will be fine. i used a tmo unlocked pearl on att from the VERY beginning (last august a year ago) and my husband is still using his that i bought (tmo bb, branded and all -- unlocked on the ATT network) and we have NEVER had issues.

    call back, don't tell them its an unlocked bb...add bb plan and you will be good to go

    and welcome to pinstack

    i will ditto this........... im on ATT, and switch my sim to an unlocked TMO pearl all the time...............no problems!

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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    Sounds like the CSR is a Idiot lol! If your phone is unlocked there is no restrictions on what you can do with it. Download the newest update for it and your on your way!

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    despinal's Avatar
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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    thanks to everyone who replied!!
    well i did called CSR(again) and they told me that since the bb is unlocked they have to push a "case" for it and have a team work on it. It can take up to 7 days to do this and it might not work. Not sure if anyone ever had to do that but it seems like they just dont want me to have a BB Plan on the phone!

    thanks for all your help.

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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    I would ask them politely to add the the BB service to your plan and then go on line and set it up yourself. Other alternative would be to visit and AT&T store so they have to look you in the eye while they are telling you it will not work. There is no reason that you cannot use ANY unlocked GSM phone on AT&T including your new Blackberry.
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    Re: Unlocked Tmobile Blackberry Pearl..need Help Asap!!

    Quote Originally Posted by GaryF View Post
    I would ask them politely to add the the BB service to your plan and then go on line and set it up yourself. Other alternative would be to visit and AT&T store so they have to look you in the eye while they are telling you it will not work. There is no reason that you cannot use ANY unlocked GSM phone on AT&T including your new Blackberry.

    Exactly, be polite!! When some *** comes into my store asking about their unlocked phones I'll tell them they wont work, but if the customer treats me with respect I'll tell them and set it up for them The CSR is probably just doing her job we are suppose to suggest not using a unlocked phone because it could cause billing issues, though in the last 5 years I have yet to see this happen. In order to add the Blackberry plan with AT&T I think they have to change your IMEI in the system (at least we do at the retail store where I work) so if they tell you it wont allow them to add it with your current phone ask them to change it.

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